Monitoring - A fix has been implemented, and we are monitoring the results.
Jul 26, 2024 - 15:46 CEST
Identified - This issue has been identified and a fix is being implemented.
Jul 26, 2024 - 11:07 CEST
Investigating - We are currently investigating this issue This issue only affect shipments created with Sendcloud carrier contract.
Jul 26, 2024 - 10:18 CEST
We are writing to inform you about an important upcoming event for our XBS platform (mailingtechnology.com). On August 3rd, from 17:00 to 19:00 CET, we will be conducting maintenance to ensure we continue to provide you with a sustainable and reliable service.
Why are we performing maintenance?
In our ongoing efforts to maintain and enhance the sustainability of our platform, this maintenance is a necessary step. It will allow us to improve our infrastructure, ensuring we can support your needs more effectively and securely.
What does this mean for you?
During this two-hour window, all our services will be temporarily unavailable. We understand that this may cause some inconvenience, and we sincerely apologize for any disruption this may cause to your operations.
Key details:
Date: August 3rd, 2024
Time: 17:00 - 19:00 CET
Impact: all our services will be temporarily unavailable (API calls will not be queued and the API should be used after the maintenance was successful)
We will inform you on Saturday evening with the latest status. We appreciate your understanding and patience as we undertake this essential maintenance. Our team is committed to completing this process as swiftly as possible to minimize the downtime. If you have any questions or need further assistance, please do not hesitate to contact our support team at integrations.cbs@postnl.nl .
Thank you for your continued support. Posted on
Jul 24, 2024 - 17:34 CEST
Resolved -
This incident has been resolved.
Jul 25, 10:49 CEST
Identified -
The carrier is currently performing an internal maintenance. Il corriere sta attualmente eseguendo una manutenzione interna
Jul 25, 09:26 CEST
Resolved -
Das Problem wurde gelöst. The incident was resolved.
Jul 22, 16:22 CEST
Monitoring -
Es wurde eine Lösung implementiert und wir beobachten die Ergebnisse. A fix has been implemented and we are monitoring the results.
Jul 22, 12:09 CEST
Identified -
PostAT hat das Problem identifiziert und arbeitet an einer Lösung. PostAT has identified the issue and is working on a fix.
Jul 22, 11:39 CEST
Investigating -
Wir untersuchen das Anliegen aktuell. We are currently investigating the issue.
Jul 22, 10:48 CEST
Completed -
The scheduled maintenance has been completed.
Jul 21, 06:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 22:00 CEST
Scheduled -
Date and Time: Start: 22:00 BST, Saturday, 20th July 2024 End: 06:30 BST, Sunday, 21st July 2024
Details: Following a major outage early yesterday morning (July 18), which was resolved just before 09:00 BST, all systems have now recovered and are running as normal. However, to conduct required investigations into the outage, planned downtime will be scheduled between the above dates and times.
Impact: This maintenance window may cause some disruption, but is necessary following this morning's outage. These times have been chosen to minimize impact, reflecting off-peak usage of our API and client-facing systems.
Jul 19, 15:54 CEST
Resolved -
The incident has been resolved. L'incident a été résolu.
Jul 19, 16:55 CEST
Identified -
Mondial Relay has identified the issue and is working on a fix. Mondial Relay a identifié le problème et travaille à sa résolution.
Jul 19, 09:27 CEST
Resolved -
This incident has been resolved.
Jul 19, 11:42 CEST
Monitoring -
A fix has been implemented and we are monitoring the results. We hebben een fix geïmplementeerd en we zullen de resultaten in de gaten blijven houden.
Jul 19, 10:22 CEST
Investigating -
We are currently investigating the issue. We onderzoeken het probleem momenteel.
Jul 19, 09:55 CEST
Resolved -
Das Problem wurde durch PostAT behoben.
The incident has been resolved by PostAT.
Jul 17, 12:38 CEST
Update -
Es wurde eine Lösung implementiert und wir beobachten die Ergebnisse.
A fix has been implemented, and we are monitoring the results.
Jul 17, 11:53 CEST
Update -
Wir haben Kontakt mit PostAT aufgenommen, die bestätigt haben, dass sie hart daran arbeiten, so schnell wie möglich eine Lösung zu finden. Wir werden die Situation weiterhin überwachen und mit PostAT in Kontakt bleiben.
We have been in touch with PostAT, who have assured us they are diligently working to resolve this issue promptly. We will keep monitoring the situation and maintain communication with PostAT.
Jul 17, 10:12 CEST
Investigating -
Wir untersuchen derzeit dieses Problem.
We are currently investigating this issue.
Jul 17, 09:24 CEST
Resolved -
This issue has been resolved.
Jul 15, 15:32 CEST
Monitoring -
A fix has been implemented, and we are monitoring the results.
Jul 15, 14:28 CEST
Identified -
More connections have ben observed with the issue, Amazon, Bol and the Sendcloud API. We have This issue has been identified and a fix is being implemented.
Jul 15, 13:58 CEST
Investigating -
Currently, there are ongoing issues pertaining to order import and order feedback functionalities across Magento, Shopify, and Lightspeed integrations. We are currently investigating this issue.
Jul 15, 13:42 CEST