Monitoring - A fix has been implemented, and we are monitoring the results.
Jul 26, 2024 - 15:46 CEST
Identified - This issue has been identified and a fix is being implemented.
Jul 26, 2024 - 11:07 CEST
Investigating - We are currently investigating this issue
This issue only affect shipments created with Sendcloud carrier contract.

Jul 26, 2024 - 10:18 CEST

About This Site

Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Sendcloud Operational
90 days ago
99.97 % uptime
Today
Sendcloud Panel Operational
90 days ago
99.72 % uptime
Today
Sendcloud website Operational
90 days ago
100.0 % uptime
Today
Sendcloud Email Services Operational
90 days ago
100.0 % uptime
Today
Sendcloud Service points ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
AWS elb-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS s3-eu-central-1 Operational
Tracking page Operational
90 days ago
100.0 % uptime
Today
Sendcloud Chat Operational
90 days ago
100.0 % uptime
Today
Sendcloud Phone Operational
90 days ago
100.0 % uptime
Today
Sendcloud Payments Operational
90 days ago
100.0 % uptime
Today
Sendcloud Infrastructure Operational
90 days ago
100.0 % uptime
Today
Sendcloud Returns Operational
90 days ago
100.0 % uptime
Today
Sendcloud Analytics Operational
90 days ago
100.0 % uptime
Today
Dynamic Checkout Form ? Operational
90 days ago
100.0 % uptime
Today
Sendcloud Print Settings Operational
90 days ago
100.0 % uptime
Today
Carriers Degraded Performance
90 days ago
99.92 % uptime
Today
Asendia Operational
90 days ago
100.0 % uptime
Today
Bpost Operational
90 days ago
100.0 % uptime
Today
Bring Operational
90 days ago
100.0 % uptime
Today
BRT Operational
90 days ago
100.0 % uptime
Today
Budbee Operational
90 days ago
100.0 % uptime
Today
Chronopost Operational
90 days ago
100.0 % uptime
Today
Colis Privé Operational
90 days ago
100.0 % uptime
Today
Colissimo Operational
90 days ago
100.0 % uptime
Today
Correos Operational
90 days ago
99.95 % uptime
Today
Correos Express Operational
90 days ago
99.94 % uptime
Today
CTT Express Operational
90 days ago
99.95 % uptime
Today
Delivengo ? Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
DHL DE Operational
90 days ago
99.96 % uptime
Today
DHL UK Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
DHL Parcel Iberia Operational
90 days ago
100.0 % uptime
Today
DHL Operational
90 days ago
99.99 % uptime
Today
DPD Operational
90 days ago
99.95 % uptime
Today
DPD AT ? Operational
90 days ago
99.97 % uptime
Today
DPD DE Operational
90 days ago
100.0 % uptime
Today
DPD FR Operational
90 days ago
100.0 % uptime
Today
DPD Local Operational
90 days ago
100.0 % uptime
Today
DPD UK Degraded Performance
90 days ago
99.92 % uptime
Today
Evri UK Operational
90 days ago
100.0 % uptime
Today
Evri C2C UK Operational
90 days ago
100.0 % uptime
Today
Europaket Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
FedEx Crossborder Operational
90 days ago
100.0 % uptime
Today
Fietskoeriers ? Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
99.98 % uptime
Today
GLS DE Operational
90 days ago
100.0 % uptime
Today
GLS ES Operational
90 days ago
100.0 % uptime
Today
GLS IT Operational
90 days ago
100.0 % uptime
Today
Hermes AT Operational
90 days ago
100.0 % uptime
Today
Hermes DE Operational
90 days ago
100.0 % uptime
Today
Homerr Operational
90 days ago
100.0 % uptime
Today
Hurby Operational
90 days ago
100.0 % uptime
Today
InPost GB Operational
90 days ago
100.0 % uptime
Today
Instabox Operational
90 days ago
100.0 % uptime
Today
Lettre Suivie Operational
90 days ago
100.0 % uptime
Today
Mondial Relay Operational
90 days ago
99.89 % uptime
Today
MHI Operational
90 days ago
99.88 % uptime
Today
MRW Operational
90 days ago
100.0 % uptime
Today
Nacex Operational
90 days ago
100.0 % uptime
Today
Parcelforce Operational
90 days ago
100.0 % uptime
Today
Post AT Operational
90 days ago
99.98 % uptime
Today
Poste Italiane Delivery Operational
90 days ago
100.0 % uptime
Today
Poste Italiane Operational
90 days ago
100.0 % uptime
Today
PostNL Operational
90 days ago
99.97 % uptime
Today
Quicargo Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
99.99 % uptime
Today
Sandd Operational
90 days ago
100.0 % uptime
Today
SEUR Operational
90 days ago
96.92 % uptime
Today
StoreShippers Operational
90 days ago
100.0 % uptime
Today
TIPSA Operational
90 days ago
100.0 % uptime
Today
TNT IT Operational
90 days ago
99.95 % uptime
Today
Trunkrs ? Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
Viatim Operational
90 days ago
100.0 % uptime
Today
Yodel Operational
90 days ago
100.0 % uptime
Today
Verzenden via Bol.com Operational
90 days ago
100.0 % uptime
Today
InPost ES Operational
90 days ago
100.0 % uptime
Today
Geodis Operational
90 days ago
90.0 % uptime
Today
Spring Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.94 % uptime
Today
Afterbuy Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
Bol.com Operational
90 days ago
99.99 % uptime
Today
CCVshop Operational
90 days ago
100.0 % uptime
Today
CDiscount Operational
90 days ago
100.0 % uptime
Today
ChannelEngine Operational
90 days ago
100.0 % uptime
Today
Craft Commerce Operational
90 days ago
100.0 % uptime
Today
Decathlon BE Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
100.0 % uptime
Today
Ecwid by Lightspeed Operational
90 days ago
100.0 % uptime
Today
ePages Operational
90 days ago
100.0 % uptime
Today
Etsy Operational
90 days ago
100.0 % uptime
Today
Exact Online Operational
90 days ago
100.0 % uptime
Today
Goedgepickt Operational
90 days ago
100.0 % uptime
Today
JouwWeb Operational
90 days ago
100.0 % uptime
Today
JTL-Shop Operational
90 days ago
100.0 % uptime
Today
Kaufland Operational
90 days ago
100.0 % uptime
Today
Lightspeed eCommerce Operational
90 days ago
100.0 % uptime
Today
Magento V1 Operational
90 days ago
100.0 % uptime
Today
Magento V2 Operational
90 days ago
100.0 % uptime
Today
MijnWebWinkel Operational
90 days ago
100.0 % uptime
Today
Mirakl Operational
90 days ago
99.39 % uptime
Today
Mirakl Connect Operational
90 days ago
100.0 % uptime
Today
Odoo Operational
90 days ago
100.0 % uptime
Today
OnBuy.com Operational
90 days ago
100.0 % uptime
Today
OpenCart Operational
90 days ago
100.0 % uptime
Today
Oxid 4 Operational
90 days ago
100.0 % uptime
Today
Oxid 6 Operational
90 days ago
100.0 % uptime
Today
Peoplevox Operational
90 days ago
100.0 % uptime
Today
Plentymarkets Operational
90 days ago
100.0 % uptime
Today
Prestashop Operational
90 days ago
100.0 % uptime
Today
Pulpo WMS Operational
90 days ago
99.69 % uptime
Today
Salesforce Commerce Cloud Operational
90 days ago
100.0 % uptime
Today
Sendcloud API Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Shopware 5 Operational
90 days ago
100.0 % uptime
Today
Shopware 6 Operational
90 days ago
100.0 % uptime
Today
Shopware 6 Cloud Operational
90 days ago
100.0 % uptime
Today
Squarespace Operational
90 days ago
100.0 % uptime
Today
Tilroy Operational
90 days ago
100.0 % uptime
Today
TikTok Shop Operational
90 days ago
100.0 % uptime
Today
Webador Operational
90 days ago
100.0 % uptime
Today
Weclapp Operational
90 days ago
100.0 % uptime
Today
Wish Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
98.75 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Affected market Operational
GLOBAL Operational
FR Operational
ES Operational
IT Operational
NL Operational
BE Operational
DE Operational
AT Operational
UK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Dear Spring GDS Partner,



We hope this message finds you well.



We are writing to inform you about an important upcoming event for our XBS platform (mailingtechnology.com). On August 3rd, from 17:00 to 19:00 CET, we will be conducting maintenance to ensure we continue to provide you with a sustainable and reliable service.



Why are we performing maintenance?

In our ongoing efforts to maintain and enhance the sustainability of our platform, this maintenance is a necessary step. It will allow us to improve our infrastructure, ensuring we can support your needs more effectively and securely.



What does this mean for you?

During this two-hour window, all our services will be temporarily unavailable. We understand that this may cause some inconvenience, and we sincerely apologize for any disruption this may cause to your operations.



Key details:

Date: August 3rd, 2024

Time: 17:00 - 19:00 CET

Impact: all our services will be temporarily unavailable (API calls will not be queued and the API should be used after the maintenance was successful)



We will inform you on Saturday evening with the latest status. We appreciate your understanding and patience as we undertake this essential maintenance. Our team is committed to completing this process as swiftly as possible to minimize the downtime. If you have any questions or need further assistance, please do not hesitate to contact our support team at integrations.cbs@postnl.nl .

Thank you for your continued support.

Posted on Jul 24, 2024 - 17:34 CEST
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

Unresolved incident: [DPD UK] Label announcement issues.

Jul 25, 2024
Resolved - This issue has been resolved.
Jul 25, 18:41 CEST
Monitoring - DPD has implemented a fix and we are monitoring the situation.
Jul 25, 17:02 CEST
Identified - DPD has identified the problem, and they are working on a fix.
Jul 25, 14:11 CEST
Investigating - We are currently investigating this issue.
Jul 25, 10:51 CEST
Resolved - This incident has been resolved.
Jul 25, 16:15 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 25, 15:08 CEST
Investigating - Users are unable to select any shipping method at the moment.
We are currently investigating this issue.

Jul 25, 14:47 CEST
Resolved - This incident has been resolved.
Jul 25, 10:49 CEST
Identified - The carrier is currently performing an internal maintenance.
Il corriere sta attualmente eseguendo una manutenzione interna

Jul 25, 09:26 CEST
Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Resolved - Das Problem wurde gelöst.
The incident was resolved.

Jul 22, 16:22 CEST
Monitoring - Es wurde eine Lösung implementiert und wir beobachten die Ergebnisse.
A fix has been implemented and we are monitoring the results.

Jul 22, 12:09 CEST
Identified - PostAT hat das Problem identifiziert und arbeitet an einer Lösung.
PostAT has identified the issue and is working on a fix.

Jul 22, 11:39 CEST
Investigating - Wir untersuchen das Anliegen aktuell.
We are currently investigating the issue.

Jul 22, 10:48 CEST
Resolved - This incident has been resolved.
Jul 22, 11:40 CEST
Investigating - We are currently investigating the issue.
Nous enquêtons actuellement sur ce problème.

Jul 19, 11:41 CEST
Jul 21, 2024
Completed - The scheduled maintenance has been completed.
Jul 21, 06:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 22:00 CEST
Scheduled - Date and Time:
Start: 22:00 BST, Saturday, 20th July 2024
End: 06:30 BST, Sunday, 21st July 2024

Details:
Following a major outage early yesterday morning (July 18), which was resolved just before 09:00 BST, all systems have now recovered and are running as normal. However, to conduct required investigations into the outage, planned downtime will be scheduled between the above dates and times.

Impact:
This maintenance window may cause some disruption, but is necessary following this morning's outage. These times have been chosen to minimize impact, reflecting off-peak usage of our API and client-facing systems.

Jul 19, 15:54 CEST
Jul 20, 2024
Jul 19, 2024
Resolved - The incident has been resolved.
L'incident a été résolu.

Jul 19, 16:55 CEST
Identified - Mondial Relay has identified the issue and is working on a fix.
Mondial Relay a identifié le problème et travaille à sa résolution.

Jul 19, 09:27 CEST
Resolved - The incident was resolved.
El incidente fue resuelto

Jul 19, 16:52 CEST
Investigating - We are currently investigating the issue.
Estamos investigando el problema

Jul 19, 09:39 CEST
Resolved - This incident has been resolved.
Jul 19, 11:42 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
We hebben een fix geïmplementeerd en we zullen de resultaten in de gaten blijven houden.

Jul 19, 10:22 CEST
Investigating - We are currently investigating the issue.
We onderzoeken het probleem momenteel.

Jul 19, 09:55 CEST
Jul 18, 2024
Resolved - The issue has been resolved.
Jul 18, 11:05 CEST
Monitoring - A fix has been implemented, and we are monitoring the results.
Jul 18, 10:45 CEST
Identified - This issue has been identified and a fix is being implemented by the carrier.
Jul 18, 09:56 CEST
Investigating - We are currently investigating this issue.
Jul 18, 09:49 CEST
Jul 17, 2024
Resolved - Esta incidencia se ha resuelto.

This issue has been resolved.

Jul 17, 15:35 CEST
Investigating - Actualmente estamos investigando esta incidencia.

We are currently investigating this issue.

Jul 17, 11:36 CEST
Resolved - Das Problem wurde durch PostAT behoben.

The incident has been resolved by PostAT.

Jul 17, 12:38 CEST
Update - Es wurde eine Lösung implementiert und wir beobachten die Ergebnisse.

A fix has been implemented, and we are monitoring the results.

Jul 17, 11:53 CEST
Update - Wir haben Kontakt mit PostAT aufgenommen, die bestätigt haben, dass sie hart daran arbeiten, so schnell wie möglich eine Lösung zu finden. Wir werden die Situation weiterhin überwachen und mit PostAT in Kontakt bleiben.

We have been in touch with PostAT, who have assured us they are diligently working to resolve this issue promptly. We will keep monitoring the situation and maintain communication with PostAT.

Jul 17, 10:12 CEST
Investigating - Wir untersuchen derzeit dieses Problem.

We are currently investigating this issue.

Jul 17, 09:24 CEST
Jul 16, 2024

No incidents reported.

Jul 15, 2024
Resolved - This issue has been resolved.
Jul 15, 15:32 CEST
Monitoring - A fix has been implemented, and we are monitoring the results.
Jul 15, 14:28 CEST
Identified - More connections have ben observed with the issue, Amazon, Bol and the Sendcloud API.
We have This issue has been identified and a fix is being implemented.

Jul 15, 13:58 CEST
Investigating - Currently, there are ongoing issues pertaining to order import and order feedback functionalities across Magento, Shopify, and Lightspeed integrations. We are currently investigating this issue.
Jul 15, 13:42 CEST
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.