Update - Nous continuons de travailler avec les transporteurs sur la résolution du problème de mise à jour des statuts de suivi. En conséquence, certains envois peuvent subir des retards ou des mises à jour manquantes dans leurs informations de suivi. Nous nous excusons pour la gêne occasionnée.
Transporteurs concernés : Delivengo et Lettre Suivie.
We are still working with the carriers to resolve the issue with updating tracking statuses. As a result, some shipments may experience delays or missing updates in their tracking information. We are sorry for the inconvenience.
Carriers affected: Delivengo and Lettre Suivie.
Mar 20, 2026 - 17:16 CET
Transporteurs concernés : Delivengo et Lettre Suivie.
We are still working with the carriers to resolve the issue with updating tracking statuses. As a result, some shipments may experience delays or missing updates in their tracking information. We are sorry for the inconvenience.
Carriers affected: Delivengo and Lettre Suivie.
Mar 20, 2026 - 17:16 CET
Update - Nous continuons de travailler avec les transporteurs sur la résolution du problème de mise à jour des statuts de suivi. En conséquence, certains envois peuvent subir des retards ou des mises à jour manquantes dans leurs informations de suivi.
Transporteurs concernés : Delivengo et Lettre Suivie.
We are still working with the carriers to resolve the issue with updating tracking statuses. As a result, some shipments may experience delays or missing updates in their tracking information.
Carriers affected: Delivengo and Lettre Suivie.
Mar 20, 2026 - 11:21 CET
Transporteurs concernés : Delivengo et Lettre Suivie.
We are still working with the carriers to resolve the issue with updating tracking statuses. As a result, some shipments may experience delays or missing updates in their tracking information.
Carriers affected: Delivengo and Lettre Suivie.
Mar 20, 2026 - 11:21 CET
Update - Nous enquêtons actuellement sur un problème affectant les mises à jour des statuts de suivi. En conséquence, certains envois peuvent subir des retards ou des mises à jour manquantes dans leurs informations de suivi.
Transporteurs concernés :
Delivengo, Lettre Suivie.
Le problème est résolu pour transporteurs:
Colissimo, Colissimo EC2C
Notre équipe travaille activement à l'identification de la cause du problème. Nous vous fournirons de nouvelles informations dès que possible.
We are currently investigating an issue affecting tracking status updates. As a result, some shipments may experience delays or missing updates in their tracking information.
Affected carriers:
Delivengo, Lettre Suivie.
The problem is resolved for carriers:
Colissimo, Colissimo EC2C
Our team is actively working to identify the root cause. We will provide further updates as soon as more information becomes available.
Mar 19, 2026 - 16:36 CET
Transporteurs concernés :
Delivengo, Lettre Suivie.
Le problème est résolu pour transporteurs:
Colissimo, Colissimo EC2C
Notre équipe travaille activement à l'identification de la cause du problème. Nous vous fournirons de nouvelles informations dès que possible.
We are currently investigating an issue affecting tracking status updates. As a result, some shipments may experience delays or missing updates in their tracking information.
Affected carriers:
Delivengo, Lettre Suivie.
The problem is resolved for carriers:
Colissimo, Colissimo EC2C
Our team is actively working to identify the root cause. We will provide further updates as soon as more information becomes available.
Mar 19, 2026 - 16:36 CET
Update - We are continuing to investigate this issue.
Mar 19, 2026 - 16:32 CET
Mar 19, 2026 - 16:32 CET
Update - Nous sommes en contact avec le transporteur afin de trouver une solution au problème qui affecte les mises à jour du suivi. En conséquence, certains envois peuvent subir des retards ou des mises à jour manquantes dans leurs informations de suivi.
Transporteurs concernés :
Delivengo, Colissimo, Colissimo EC2C et Lettre Suivie.
We are currently still in contact with the carrier to find a resolution for the issue affecting tracking status updates. As a result, some shipments may experience delays or missing updates in their tracking information.
Affected carriers:
Delivengo, Colissimo, Colissimo EC2C and Lettre Suivie.
We will provide further updates as soon as more information becomes available.
Mar 19, 2026 - 13:35 CET
Transporteurs concernés :
Delivengo, Colissimo, Colissimo EC2C et Lettre Suivie.
We are currently still in contact with the carrier to find a resolution for the issue affecting tracking status updates. As a result, some shipments may experience delays or missing updates in their tracking information.
Affected carriers:
Delivengo, Colissimo, Colissimo EC2C and Lettre Suivie.
We will provide further updates as soon as more information becomes available.
Mar 19, 2026 - 13:35 CET
Investigating - Nous enquêtons actuellement sur un problème affectant les mises à jour des statuts de suivi. En conséquence, certains envois peuvent subir des retards ou des mises à jour manquantes dans leurs informations de suivi.
Transporteurs concernés :
Delivengo, Colissimo, Colissimo EC2C et Lettre Suivie.
Notre équipe travaille activement à l'identification de la cause du problème. Nous vous fournirons de nouvelles informations dès que possible.
We are currently investigating an issue affecting tracking status updates. As a result, some shipments may experience delays or missing updates in their tracking information.
Affected carriers:
Delivengo, Colissimo, Colissimo EC2C and Lettre Suivie.
Our team is actively working to identify the root cause. We will provide further updates as soon as more information becomes available.
Mar 18, 2026 - 14:53 CET
Transporteurs concernés :
Delivengo, Colissimo, Colissimo EC2C et Lettre Suivie.
Notre équipe travaille activement à l'identification de la cause du problème. Nous vous fournirons de nouvelles informations dès que possible.
We are currently investigating an issue affecting tracking status updates. As a result, some shipments may experience delays or missing updates in their tracking information.
Affected carriers:
Delivengo, Colissimo, Colissimo EC2C and Lettre Suivie.
Our team is actively working to identify the root cause. We will provide further updates as soon as more information becomes available.
Mar 18, 2026 - 14:53 CET
About This Site
Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Important: Upcoming scheduled maintenance - Temporary service downtime Mar 25, 2026 23:30 - Mar 26, 2026 03:30 CET
We want to inform you in advance about scheduled maintenance on the Sendcloud platform that may temporarily impact your services.
Date: Wednesday, 25th of March
Time: 23:30 – 03:30 (CET)
During this period, you will not be able to access your Sendcloud account or features. This includes label creation, tracking, carrier integrations, service points, and checkout API.
Any orders placed during this time will automatically appear in your incoming orders view after the maintenance window; no extra action is required.
This maintenance is part of our ongoing efforts to ensure platform stability and performance, helping you process orders reliably and efficiently, especially during peak periods.
To minimize disruption to your shipping, we recommend:
- Creating shipping labels in advance if possible.
- Informing your customers about potential delays.
- Scheduling pickups or returns outside the maintenance window.
- Dynamic Checkout API or Service Points API: create a fallback for the maintenance windows to avoid errors in your checkout. Find out more on how to do this here.
- Service point methods in checkout: the map will not be available for selecting a service point. To avoid errors, temporarily disable service points options in your checkout.
We understand that uninterrupted service is critical to your business, and we appreciate your patience as we make these important updates.
If you have any questions or need assistance, please reach out to our customer support team.
Thank you for your understanding.
Your Sendcloud Team
Posted on Feb 20, 2026 - 14:20 CET
Date: Wednesday, 25th of March
Time: 23:30 – 03:30 (CET)
During this period, you will not be able to access your Sendcloud account or features. This includes label creation, tracking, carrier integrations, service points, and checkout API.
Any orders placed during this time will automatically appear in your incoming orders view after the maintenance window; no extra action is required.
This maintenance is part of our ongoing efforts to ensure platform stability and performance, helping you process orders reliably and efficiently, especially during peak periods.
To minimize disruption to your shipping, we recommend:
- Creating shipping labels in advance if possible.
- Informing your customers about potential delays.
- Scheduling pickups or returns outside the maintenance window.
- Dynamic Checkout API or Service Points API: create a fallback for the maintenance windows to avoid errors in your checkout. Find out more on how to do this here.
- Service point methods in checkout: the map will not be available for selecting a service point. To avoid errors, temporarily disable service points options in your checkout.
We understand that uninterrupted service is critical to your business, and we appreciate your patience as we make these important updates.
If you have any questions or need assistance, please reach out to our customer support team.
Thank you for your understanding.
Your Sendcloud Team
Posted on Feb 20, 2026 - 14:20 CET