Third-party issue: [GLS NL] - Label announcement issues | Problemen met het voormelden van de labels | Problème de création d’étiquettes
Update - We are continuing to investigate this issue.
Feb 12, 2026 - 14:07 CET
Investigating - We are currently experiencing an issue affecting some users shipping with GLS Netherlands (GLS NL) via a direct contract. When creating a label with the GLS Point Delivery shipping method, label creation can fail with this error: “No ParcelShop found with ParcelShopId … ; please verify the service point ID.”

The carrier has confirmed a malfunction on their side and is currently working on a fix.

We onderzoeken momenteel een probleem dat sommige gebruikers treft die verzenden met GLS Netherlands (GLS NL) via een direct contract. Bij het aanmaken van een label met de verzendmethode GLS Point Delivery kan het aanmaken van het label mislukken met de volgende foutmelding: “No ParcelShop found with ParcelShopId … ; please verify the service point ID.”

De vervoerder heeft bevestigd dat er een storing aan hun kant is en werkt momenteel aan een oplossing.

Nous enquêtons actuellement sur un problème affectant certains utilisateurs expédiant avec GLS Netherlands (GLS NL) via un contrat direct. Lors de la création d’une étiquette avec la méthode d’expédition GLS Point Delivery, la création de l’étiquette peut échouer avec le message d’erreur suivant :"No ParcelShop found with ParcelShopId … ; please verify the service point ID."

Le transporteur a confirmé un dysfonctionnement de son côté et travaille actuellement à sa résolution.
Feb 12, 2026 - 13:58 CET

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No data exists for this day.
had a major outage.
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Scheduled Maintenance

[DP] Internetmarke - Maintenance - Sunday, 15.02.2026 between 7am and 3pm (CET) Feb 15, 2026 07:00-14:00 CET

We would like to inform you that scheduled maintenance will take place for Deutsche Post's INTERNETMARKE and Mobile Briefmarke services, on Sunday, 15 February.

During this time, updates will be installed, and as a result, the applications will be temporarily unavailable.

We apologize for any inconvenience this may cause and appreciate your understanding.
Posted on Feb 10, 2026 - 14:05 CET
Feb 12, 2026

Unresolved incident: Third-party issue: [GLS NL] - Label announcement issues | Problemen met het voormelden van de labels | Problème de création d’étiquettes.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026
Third-party issue: BRT - Label announcement issues | Problema nella creazione delle etichette
Resolved - Il problema è stato risolto.

This issue has been resolved.
Feb 9, 17:21 CET
Update - We are still investigating this issue with the carrier. We will provide updates as soon as we have more information.

Stiamo continuando ad investigare il problema insieme al corriere. Provvederemo aggiornamenti non appena avremo ulteriori informazioni.
Feb 9, 16:11 CET
Investigating - We are currently investigating an issue preventing users from announcing labels.

Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.
Feb 9, 13:38 CET
Feb 8, 2026
[DP] - Deutsche Post International - Maintenance with temporary impairments - From 2026-02-08 08:00 CET To 2026-02-08 12:00 CET
Completed - The scheduled maintenance has been completed.
Feb 8, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 08:00 CET
Scheduled - Deutsche Post International - Maintenance with temporary impairments

From 2026-02-08 08:00 CET To 2026-02-08 12:00 CET

Affected services auf IT Service Post Paket Deutschland Status:

Deutsche Post International │ Customer Portal - Deutsche Post International │ Shipping API - Deutsche Post International │ Tracking API - Deutsche Post International

Planned maintenance work with temporarily impairment of the service.
Feb 2, 13:18 CET
Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
[Colissimo] Scheduled maintenance on Coliship on 04/02 starting at 22:00
Completed - The scheduled maintenance has been completed.
Feb 5, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 22:00 CET
Scheduled - A scheduled maintenance operation will take place on Coliship on 04/02 starting at 22:00 . During this period, the application will be unavailable until 05/02 at 02:00 . Thank you for your understanding, and we apologize for any inconvenience this may cause.
Jan 28, 13:20 CET
Feb 4, 2026
Parcel Status Migration
Completed - The scheduled maintenance has been completed.
Feb 4, 20:05 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 20:00 CET
Scheduled - We are going to run a migration that adds additional field to ParcelStatusHistory database.

No disruptions are expected.
Feb 2, 11:09 CET
Third-party issue: Mondial Relay - Label announcement issues | Problemen met het voormelden van de labels | Problème de création d’étiquettes
Resolved - This incident has been resolved.
Feb 4, 17:17 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 4, 16:44 CET
Investigating - We are currently investigating an issue preventing users from announcing labels.

We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken.

Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes.
Feb 4, 16:12 CET
Third-party issue: Correos - Label announcement issues | Problema al generar etiquetas
Resolved - This incident has been resolved.
Feb 4, 16:15 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 4, 11:28 CET
Investigating - We are currently investigating an issue preventing users from announcing labels.

Estamos investigando una incidencia que impide a los usuarios crear etiquetas.
Feb 4, 09:54 CET
Feb 3, 2026
Third-party issue: CORREOS - Label announcement issues | Problema al generar etiquetas
Resolved - This incident has been resolved.
Feb 3, 11:17 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 3, 11:01 CET
Investigating - We are currently investigating an issue preventing users from announcing labels and return an unclear/incorrect error message.

Estamos investigando una incidencia que impide a los usuarios crear etiquetas, así como devolviendo un mensaje de error incorrecto.
Feb 3, 09:48 CET
Feb 2, 2026
Third-party issue: [GLS NL] - Label announcement issues | Problemen met het voormelden van de labels
Resolved - This incident has been resolved.
Feb 2, 13:01 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 2, 12:43 CET
Investigating - We are currently investigating an issue preventing users from announcing labels.

We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken.
Feb 2, 11:50 CET
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
GLS IT- Label validation issues | GLS IT - Problemi di convalida delle etichette
Resolved - This incident has been resolved.
Jan 30, 16:44 CET
Monitoring - Thursday, 29th January, a fix was deployed at 15:00 CET.
The shipments created after the revert should be confirmed without issues.

For the shipments created while the fix was being processed, we recommend getting in touch with GLS to confirm the shipments on their side and proceed to forward the packages.

---

Giovedì 29 gennaio è stata distribuita una correzione alle 15:00 CET.
Le spedizioni create dopo il ripristino dovrebbero essere confermate senza problemi.

Per le spedizioni create mentre la correzione era in fase di applicazione, consigliamo di contattare GLS per confermare le spedizioni dal loro lato e procedere con l’inoltro dei pacchi.
Jan 30, 10:46 CET
Update - We are in contact with the carrier to further investigate this issue.

Siamo in contatto con il corriere per approfondire la questione.
Jan 28, 17:29 CET
Investigating - We are currently investigating an issue preventing users from successfully validating GLS IT labels

Stiamo attualmente indagando su un problema che impedisce agli utenti di convalidare correttamente le etichette IT GLS.
Jan 28, 11:28 CET
Third-party issue: CAINIAO - Label announcement issues | Problema al generar etiquetas
Resolved - This incident has been resolved.
Jan 30, 11:54 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 30, 10:41 CET
Investigating - We are currently investigating an issue preventing users from announcing labels when using our Sendcloud Rates.

Estamos investigando una incidencia que impide a los usuarios crear etiquetas con nuestras tarifas de Sendcloud.
Jan 30, 09:44 CET
Jan 29, 2026

No incidents reported.

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