All Systems Operational

About This Site

Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Sendcloud Operational
90 days ago
99.99 % uptime
Today
Sendcloud Panel Operational
90 days ago
99.99 % uptime
Today
Sendcloud website Operational
90 days ago
100.0 % uptime
Today
Sendcloud Email Services Operational
90 days ago
100.0 % uptime
Today
Sendcloud Service points ? Operational
90 days ago
100.0 % uptime
Today
Tracking page Operational
90 days ago
100.0 % uptime
Today
Sendcloud Chat Operational
90 days ago
100.0 % uptime
Today
Sendcloud Phone Operational
90 days ago
100.0 % uptime
Today
Sendcloud Payments Operational
90 days ago
100.0 % uptime
Today
Sendcloud Infrastructure Operational
90 days ago
100.0 % uptime
Today
Sendcloud Returns Operational
90 days ago
100.0 % uptime
Today
Sendcloud Analytics Operational
90 days ago
100.0 % uptime
Today
Dynamic Checkout Form ? Operational
90 days ago
100.0 % uptime
Today
Sendcloud Print Settings Operational
90 days ago
100.0 % uptime
Today
Shipping Intelligence (Tracey) Operational
90 days ago
100.0 % uptime
Today
Dynamic Checkout API Operational
Sendcloud Insurance ? Operational
Carriers Operational
90 days ago
99.96 % uptime
Today
Amazon Shipping Operational
90 days ago
100.0 % uptime
Today
Asendia Operational
90 days ago
100.0 % uptime
Today
Bpost Operational
90 days ago
100.0 % uptime
Today
Bring Operational
90 days ago
100.0 % uptime
Today
BRT Operational
90 days ago
99.96 % uptime
Today
Budbee Operational
90 days ago
100.0 % uptime
Today
Chronopost Operational
90 days ago
99.93 % uptime
Today
Colis Privé Operational
90 days ago
100.0 % uptime
Today
Colissimo Operational
90 days ago
100.0 % uptime
Today
Correos Operational
90 days ago
99.99 % uptime
Today
Correos Express Operational
90 days ago
99.99 % uptime
Today
CTT Express Operational
90 days ago
99.95 % uptime
Today
Delivengo ? Operational
90 days ago
99.62 % uptime
Today
Deutsche Post Operational
90 days ago
99.96 % uptime
Today
DHL Benelux Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
DHL Germany Operational
90 days ago
99.96 % uptime
Today
DHL Parcel Iberia Operational
90 days ago
100.0 % uptime
Today
DHL Freight Operational
90 days ago
100.0 % uptime
Today
DPD Operational
90 days ago
100.0 % uptime
Today
DPD Austria ? Operational
90 days ago
100.0 % uptime
Today
DPD France Operational
90 days ago
100.0 % uptime
Today
DPD Local Operational
90 days ago
100.0 % uptime
Today
DPD UK Operational
90 days ago
100.0 % uptime
Today
Evri UK Operational
90 days ago
100.0 % uptime
Today
Evri C2C UK Operational
90 days ago
100.0 % uptime
Today
Europaket Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
FedEx Crossborder Operational
90 days ago
100.0 % uptime
Today
Cycloon ? Operational
90 days ago
100.0 % uptime
Today
Geodis Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
99.87 % uptime
Today
GLS Netherlands Operational
90 days ago
100.0 % uptime
Today
Hermes Germany Operational
90 days ago
100.0 % uptime
Today
InPost Spain Operational
90 days ago
99.98 % uptime
Today
InPost GB Operational
90 days ago
100.0 % uptime
Today
Lettre Suivie Operational
90 days ago
100.0 % uptime
Today
Mondial Relay Operational
90 days ago
100.0 % uptime
Today
MHI Operational
90 days ago
100.0 % uptime
Today
MRW Operational
90 days ago
100.0 % uptime
Today
Nacex Operational
90 days ago
100.0 % uptime
Today
Packs Operational
90 days ago
99.97 % uptime
Today
Parcelforce Operational
90 days ago
100.0 % uptime
Today
Austrian Post Operational
90 days ago
100.0 % uptime
Today
Poste Italiane Delivery Operational
90 days ago
99.3 % uptime
Today
Poste Italiane Operational
90 days ago
100.0 % uptime
Today
PostNL Operational
90 days ago
100.0 % uptime
Today
Quicargo Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
100.0 % uptime
Today
SEUR Operational
90 days ago
99.56 % uptime
Today
Spring Operational
90 days ago
99.96 % uptime
Today
TIPSA Operational
90 days ago
100.0 % uptime
Today
TNT Italy Operational
90 days ago
99.77 % uptime
Today
Trunkrs ? Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
Viatim Operational
90 days ago
100.0 % uptime
Today
Yodel Operational
90 days ago
100.0 % uptime
Today
Verzenden via Bol.com Operational
90 days ago
100.0 % uptime
Today
DHL Parcel GB Operational
90 days ago
100.0 % uptime
Today
Evri International Operational
90 days ago
100.0 % uptime
Today
InPost Poland Operational
90 days ago
100.0 % uptime
Today
GLS Italy Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce Operational
90 days ago
100.0 % uptime
Today
DHL 2 Man Handling Operational
90 days ago
100.0 % uptime
Today
GLS Spain Operational
90 days ago
100.0 % uptime
Today
CIRRO E-Commerce Operational
90 days ago
100.0 % uptime
Today
Cainiao Operational
90 days ago
100.0 % uptime
Today
Colissimo EC2C Operational
90 days ago
100.0 % uptime
Today
Dachser Operational
90 days ago
100.0 % uptime
Today
DB Schenker Operational
90 days ago
100.0 % uptime
Today
Der Kurier Operational
90 days ago
100.0 % uptime
Today
GLS Europe Operational
90 days ago
100.0 % uptime
Today
InPost Italy Operational
90 days ago
100.0 % uptime
Today
HIVED Operational
90 days ago
100.0 % uptime
Today
Jongstra Transport Operational
90 days ago
100.0 % uptime
Today
LandMark Global Operational
90 days ago
100.0 % uptime
Today
Paack Operational
90 days ago
100.0 % uptime
Today
PLX Parcel Logistics Operational
90 days ago
100.0 % uptime
Today
PostNL Extra@Home Operational
90 days ago
100.0 % uptime
Today
PostNord Operational
90 days ago
100.0 % uptime
Today
Relais Colis Operational
90 days ago
100.0 % uptime
Today
Sendcloud Operational
90 days ago
100.0 % uptime
Today
SkyNet SkyMail Operational
90 days ago
100.0 % uptime
Today
Transforce Operational
90 days ago
100.0 % uptime
Today
Transmission Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.95 % uptime
Today
Afterbuy Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
Bol Operational
90 days ago
100.0 % uptime
Today
CCV shop Operational
90 days ago
99.99 % uptime
Today
CDiscount Operational
90 days ago
100.0 % uptime
Today
ChannelEngine Operational
90 days ago
100.0 % uptime
Today
Craft Commerce Operational
90 days ago
100.0 % uptime
Today
Decathlon BE Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
100.0 % uptime
Today
Ecwid by Lightspeed Operational
90 days ago
100.0 % uptime
Today
ePages Operational
90 days ago
100.0 % uptime
Today
Etsy Operational
90 days ago
100.0 % uptime
Today
Exact Online Operational
90 days ago
97.89 % uptime
Today
Goedgepickt Operational
90 days ago
100.0 % uptime
Today
JouwWeb Operational
90 days ago
100.0 % uptime
Today
JTL-Shop Operational
90 days ago
100.0 % uptime
Today
Kaufland Operational
90 days ago
100.0 % uptime
Today
Lightspeed eCommerce Operational
90 days ago
100.0 % uptime
Today
Magento V1 Operational
90 days ago
100.0 % uptime
Today
Magento V2 Operational
90 days ago
100.0 % uptime
Today
MijnWebWinkel Operational
90 days ago
100.0 % uptime
Today
Mirakl Operational
90 days ago
99.94 % uptime
Today
Mirakl Connect Operational
90 days ago
100.0 % uptime
Today
Odoo Operational
90 days ago
100.0 % uptime
Today
OnBuy.com Operational
90 days ago
100.0 % uptime
Today
OpenCart Operational
90 days ago
100.0 % uptime
Today
Oxid 4 Operational
90 days ago
100.0 % uptime
Today
Oxid 6 Operational
90 days ago
100.0 % uptime
Today
Peoplevox Operational
90 days ago
100.0 % uptime
Today
Plentymarkets Operational
90 days ago
100.0 % uptime
Today
Prestashop Operational
90 days ago
100.0 % uptime
Today
Pulpo WMS Operational
90 days ago
100.0 % uptime
Today
Salesforce Commerce Cloud Operational
90 days ago
100.0 % uptime
Today
Sendcloud API Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Shopware 5 Operational
90 days ago
100.0 % uptime
Today
Shopware 6 Operational
90 days ago
100.0 % uptime
Today
Shopware 6 Cloud Operational
90 days ago
100.0 % uptime
Today
Squarespace Operational
90 days ago
100.0 % uptime
Today
Tilroy Operational
90 days ago
100.0 % uptime
Today
TikTok Shop Operational
90 days ago
100.0 % uptime
Today
Webador Operational
90 days ago
100.0 % uptime
Today
Weclapp Operational
90 days ago
100.0 % uptime
Today
Wish Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Holded Operational
90 days ago
100.0 % uptime
Today
Picqer Operational
90 days ago
100.0 % uptime
Today
ShipHero Operational
90 days ago
100.0 % uptime
Today
Thirty bees Operational
90 days ago
100.0 % uptime
Today
ePages Beyond Operational
90 days ago
100.0 % uptime
Today
Linnworks Operational
90 days ago
100.0 % uptime
Today
Blokker Connect Operational
90 days ago
100.0 % uptime
Today
Odoo Native Operational
90 days ago
100.0 % uptime
Today
Affected market Operational
GLOBAL Operational
AT Operational
BE Operational
DE Operational
ES Operational
FR Operational
IT Operational
NL Operational
UK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

DHL Germany - Returns - From 2025-07-22 05:00 CEST To 2025-07-22 06:00 CEST Jul 22, 2025 05:00-06:00 CEST

From 2025-07-22 05:00 CEST To 2025-07-22 06:00 CEST

Affected services IT Service Post Paket Deutschland Status:

Parcel Germany (DHL) │ Returns API │ Returns international (api-eu.dhl.com) │ Returns international (cig.dhl.de)

Planned maintenance work with impairment of the service.

Posted on Jul 15, 2025 - 10:23 CEST

Infrastructure maintenance - Databases (Cache) Jul 22, 2025 20:00-21:00 CEST

We will be performing maintenance on our Redis caching infrastructure to enhance system performance and stability. No downtime is expected, but brief service hiccups may occur during the maintenance window.
Posted on Jul 17, 2025 - 16:23 CEST
Jul 17, 2025
Resolved - This issue has been resolved.

Il problema è stato risolto.

Jul 17, 09:20 CEST
Investigating - We are currently investigating an issue preventing users from announcing labels.

Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.

Jul 16, 18:17 CEST
Jul 16, 2025
Resolved - This incident has been resolved.

Il problema è stato risolto.

Jul 16, 16:00 CEST
Investigating - We are currently investigating an issue preventing users from announcing labels.

Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.

Jul 15, 15:08 CEST
Resolved - A fix has been implemented and the issue is now resolved.

Er is een oplossing geïmplementeerd en het probleem is nu opgelost.

Jul 16, 13:08 CEST
Investigating - We are currently investigating an issue preventing users from announcing PostNL Mailbox labels correctly. A QR code might be returned in place of the expected label.

We will provide further updates as soon as possible.

___

We onderzoeken momenteel een probleem waardoor gebruikers PostNL Mailbox labels niet correct kunnen aankondigen. Er kan een QR-code worden teruggestuurd in plaats van het verwachte label.

We zullen zo snel mogelijk verdere updates geven.

Jul 16, 12:11 CEST
Jul 15, 2025
Completed - The scheduled maintenance has been completed.
Jul 15, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 20:00 CEST
Scheduled - We will be performing maintenance on our Redis caching infrastructure to enhance system performance and stability. No downtime is expected, but brief service hiccups may occur during the maintenance window.
Jul 15, 14:35 CEST
Jul 14, 2025
Resolved - This incident has been resolved.

Dit probleem is opgelost.

Jul 14, 16:05 CEST
Identified - We received reports of issues when creating labels with PostNL Easy Return method. The issues seem to arise from the carrier side. We are in contact with the carrier and we will share further updates about the state of the resolution of the issue soon.

We hebben meldingen ontvangen van problemen bij het maken van labels met de Easy Return-methode van PostNL. De problemen lijken zich voor te doen aan de kant van de vervoerder. We hebben contact met de vervoerder en zullen binnenkort meer updates geven over de oplossing van het probleem.

Jul 14, 14:31 CEST
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Completed - The scheduled maintenance has been completed.
Jul 10, 21:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 19:30 CEST
Scheduled - We will be performing scheduled maintenance on our infrastructure.

During this time, the Sendcloud Panel and the API may face intermittent unavailability.

Jul 4, 09:17 CEST
Jul 9, 2025
Completed - The scheduled maintenance has been completed.
Jul 9, 20:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 20:00 CEST
Scheduled - Our team will perform scheduled maintenance on the Orders Service database to improve system performance and reliability.

During this time, some features related to order processing (such as order import, order view, Pack & Go, and the Orders API) may be temporarily unavailable or experience delays.

We expect minimal disruption, but a maintenance window of up to 30 minutes is reserved in case any issues arise.

Jul 4, 15:04 CEST
Resolved - The incident has been resolved.
El incidente se ha resuelto.

Jul 9, 14:35 CEST
Monitoring - A fix has been implemented and we are monitoring the outcome.
Se ha implementado una solución y estamos supervisando el resultado.

Jul 9, 11:54 CEST
Investigating - We are currently investigating an issue preventing users from announcing labels.

Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

Jul 8, 14:58 CEST
Jul 8, 2025
Resolved - This incident has been resolved.

Esta incidencia se ha resuelto.

Jul 8, 12:01 CEST
Investigating - We are currently investigating an issue preventing users from announcing labels.

Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

Jul 8, 10:53 CEST
Jul 7, 2025
Completed - The scheduled maintenance has been completed.
Jul 7, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 19:00 CEST
Scheduled - We will be performing scheduled maintenance on our infrastructure.

During this time, the Sendcloud Panel and the API may face intermittent unavailability.

Jul 4, 09:15 CEST
Resolved - This incident has been resolved.

Esta incidencia se ha resuelto.

Jul 7, 12:21 CEST
Identified - The carrier is experiencing connection issues. As soon as we receive any updates or further information from the carrier, we will promptly inform our users.

El transportista está experimentando problemas de conexión. Seguiremos enviando actualizaciones tan pronto como recibamos más información por parte del transportista.

Jul 7, 11:52 CEST
Resolved - This incident has been resolved.

Esta incidencia se ha resuelto.

Jul 7, 12:21 CEST
Identified - The carrier is experiencing connection issues. As soon as we receive any updates or further information from the carrier, we will promptly inform our users.

El transportista está experimentando problemas de conexión. Seguiremos enviando actualizaciones tan pronto como recibamos más información por parte del transportista.

Jul 7, 11:51 CEST
Resolved - This incident has been resolved.
Jul 7, 11:15 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 10:04 CEST
Identified - We have received reports of Sendcloud panel loading slow. We have identified the issue and will soon share details regarding the resolution.
Jul 7, 09:37 CEST
Resolved - This incident has been resolved.

Das Problem wurde behoben.

Jul 7, 11:05 CEST
Investigating - We are currently experiencing intermittent issues affecting some customers in Germany when accessing tracking pages and return portals.

The impact is limited and does not affect all users. Our engineering team is actively working to resolve the issue as quickly as possible.

We are in contact with our upstream provider and collaborating to fix the problem, but we do not expect to have further updates before Monday.

Derzeit kommt es zu vereinzelten Problemen beim Zugriff auf Tracking-Seiten und Retourenportale für einige Kunden in Deutschland.

Die Auswirkungen sind begrenzt und betreffen nicht alle Nutzer. Unsere Entwickler arbeiten aktiv daran, das Problem so schnell wie möglich zu beheben.

Wir stehen in Kontakt mit unserem upstream anbieter und arbeiten gemeinsam an einer Lösung. Vor Montag rechnen wir jedoch nicht mit weiteren Updates.

Jul 4, 16:13 CEST
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
Jul 3, 2025

No incidents reported.