Update - We are continuing to investigate this issue.
May 22, 13:00 CEST
Update - We are continuing to investigate this issue.
Mar 20, 09:52 CET
Investigating - As the coronavirus is spreading through Europe, carriers are taking measures to prevent a further outbreak. Most common measures taken by the carriers are:

- reduced to no possibility to pick up packages at service points
- reduced to no possibility to schedule (one-off) pickups
- reduced to no possibility of rerouting packages

Please check our help center article for a full overview of all the measures taken by each carrier and how they impact the delivery of parcels here:
https://support.sendcloud.com/hc/en-us/articles/360040291032-Coronavirus-carrier-disruptions

We will continuously update the article the upcoming days and weeks to make sure you stay up to date.
Mar 17, 16:00 CET

About This Site

Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Sendcloud Operational
90 days ago
99.92 % uptime
Today
Sendcloud Panel Operational
90 days ago
99.61 % uptime
Today
Sendcloud website Operational
90 days ago
100.0 % uptime
Today
Sendcloud Email Services Operational
90 days ago
100.0 % uptime
Today
Sendcloud Service points ? Operational
90 days ago
99.98 % uptime
Today
AWS ec2-eu-central-1 Operational
AWS elb-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS s3-eu-central-1 Operational
Tracking page Operational
90 days ago
100.0 % uptime
Today
Sendcloud Chat Operational
90 days ago
100.0 % uptime
Today
Carriers Degraded Performance
90 days ago
99.75 % uptime
Today
Bpost Operational
90 days ago
100.0 % uptime
Today
Colissimo Operational
90 days ago
99.91 % uptime
Today
DHL Parcel (Benelux) Operational
90 days ago
99.96 % uptime
Today
DHL (Germany) Operational
90 days ago
100.0 % uptime
Today
DPD Operational
90 days ago
98.9 % uptime
Today
Österreichische Post Operational
90 days ago
100.0 % uptime
Today
PostNL Operational
90 days ago
99.69 % uptime
Today
Red je Pakketje Operational
90 days ago
100.0 % uptime
Today
UPS Degraded Performance
90 days ago
100.0 % uptime
Today
Van Straaten Post Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
100.0 % uptime
Today
Sandd Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
Mondial Relay Operational
90 days ago
100.0 % uptime
Today
DPD AT ? Operational
90 days ago
99.91 % uptime
Today
Chronopost Degraded Performance
90 days ago
100.0 % uptime
Today
Colis Privé Operational
90 days ago
100.0 % uptime
Today
Correos Operational
90 days ago
95.51 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
Lettre Suivie Operational
90 days ago
100.0 % uptime
Today
Correos Express Operational
90 days ago
99.29 % uptime
Today
Poste Italiane Operational
90 days ago
99.75 % uptime
Today
SEUR Operational
90 days ago
100.0 % uptime
Today
GLS Italy Operational
90 days ago
100.0 % uptime
Today
MRW Operational
90 days ago
100.0 % uptime
Today
BRT Operational
90 days ago
100.0 % uptime
Today
Hermes UK Operational
90 days ago
100.0 % uptime
Today
DPD UK Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.88 % uptime
Today
Amazon Operational
90 days ago
99.81 % uptime
Today
Bol.com Operational
90 days ago
99.79 % uptime
Today
CCVshop Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
100.0 % uptime
Today
Lightspeed eCommerce Operational
90 days ago
100.0 % uptime
Today
Prestashop Operational
90 days ago
100.0 % uptime
Today
Magento V1 Operational
90 days ago
100.0 % uptime
Today
Magento V2 Operational
90 days ago
100.0 % uptime
Today
MijnWebWinkel Operational
90 days ago
100.0 % uptime
Today
SendCloud API Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
98.93 % uptime
Today
Shopware Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 14, 2021

No incidents reported today.

Apr 13, 2021

No incidents reported.

Apr 12, 2021
Resolved - Esta incidencia se ha resuelto.
Apr 12, 15:00 CEST
Update - Actualmente se sigue estamos investigando esta incidencia con la ayuda del soporte de Correos.
Apr 12, 09:31 CEST
Investigating - Actualmente estamos investigando esta incidencia
Apr 8, 16:00 CEST
Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021
Apr 7, 2021
Resolved - This incident has been resolved.
Apr 7, 15:39 CEST
Investigating - We are currently investigating the issue regarding error:
{'code': 'soap:Server', 'error': "Customer's daily country shipping limit reached for country with code NL.", 'field': None}
Apr 7, 13:38 CEST
Resolved - This incident has been resolved.
Apr 7, 11:46 CEST
Monitoring - Sendcloud Chat has a degraded performance. A fix has been implemented and we are monitoring the results.
Apr 7, 11:11 CEST
Resolved - This incident has been resolved.
Apr 7, 08:54 CEST
Investigating - We are currently investigating the issue regarding error:
{'code': 'soap:Server', 'error': "Customer's daily country shipping limit reached for country with code NL.", 'field': None}
Apr 6, 11:32 CEST
Apr 6, 2021
Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021
Resolved - Il problema è stato risolto.
Apr 2, 18:58 CEST
Update - Si raccomanda di non creare spedizioni con contrassegno fino a quando il problema non sarà risolto
Apr 2, 18:08 CEST
Investigating - Al momento stiamo conducendo un’indagine sul problema.

Stiamo riscontrando problemi con gli ordini importati in contrassegno per i vettori italiani
Apr 2, 15:32 CEST
Resolved - This incident has been resolved.
Apr 2, 08:26 CEST
Investigating - Actualmente estamos investigando esta incidencia
Apr 1, 17:14 CEST
Apr 1, 2021
Mar 31, 2021

No incidents reported.