Monitoring -
El servicio se ha recuperado, continuaremos monitoreando esta incidencia.
Es posible que aparezca un nuevo mensaje de error que diga: "El número de pedido proporcionado ya existe."| "The provided order number already exists." Si esto ocurre, modifique ligeramente el número de pedido antes de crear la etiqueta. Agregar algunas letras o dígitos (por ejemplo, "01") al inicio del número de pedido debería resolver este problema.
The service has recovered, we will continue monitoring this incident.
You might encounter a new error message stating, "The provided order number already exists." If this occurs, please modify the order number slightly before creating the label. Adding some letters or digits (for example"01") to the beginning of the order number should resolve this error.
Mar 14, 13:25 CET
Investigating -
Actualmente estamos investigando esta incidencia
We are currently investigating this issue.
Mar 14, 11:13 CET
Completed -
The scheduled maintenance has been completed.
Mar 13, 19:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 18:00 CET
Scheduled -
We want your shipping processes to run as smoothly as possible in your day-to-day work. Therefore, we will perform maintenance work on the application on
Thursday the 13th of March 2025 between 6 pm and 7 pm (CET)
During these periods the DPD Germany's web services are not available. After this maintenance time slot, operation can continue as usual.
Thank you in advance for your understanding!
Mar 11, 13:35 CET
Completed -
The scheduled maintenance has been completed.
Mar 11, 19:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:00 CET
Scheduled -
On Tuesday, 11th March, 2025 at 18:00 we will perform maintenance for some of our databases to support the addition of new functionalities. The maintenance will last approximatively 1 hour.
During this maintenance window the Sendcloud platform will remain up and running and there should be no downtime.
Thank you for your understanding.
Mar 6, 16:18 CET
Completed -
The scheduled maintenance has been completed.
Mar 4, 21:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 20:00 CET
Scheduled -
On 4 March, between 20:00 and 21:00, Team Checkout will perform a data migration on the database used by Service Points.
No downtime or service disruptions are expected. However, while unlikely, there is a small risk of performance or availability issues with the Service Points API due to increased database load.
If problems occur, the Service Point API endpoints may return errors or experience longer response times, and service point selection in shop integrations' checkouts may also be impacted during this period.
Mar 3, 10:47 CET