Update - The issue with Exact Online has stabilized and order importing will soon return to normal.
We are still monitoring a small number of users who are hitting API rate limits.
Thank you for your continued patience and understanding.
May 12, 2025 - 10:57 CEST
We are still monitoring a small number of users who are hitting API rate limits.
Thank you for your continued patience and understanding.
May 12, 2025 - 10:57 CEST
Update - We have implemented several mitigations and are working closely with Exact Online to monitor the situation. We expect improvement starting tomorrow, with further stabilization anticipated by Monday.
Thank you for your patience, we’ll continue to monitor closely and share updates as we have them.
May 09, 2025 - 17:26 CEST
Thank you for your patience, we’ll continue to monitor closely and share updates as we have them.
May 09, 2025 - 17:26 CEST
Identified - This issue has been identified and a fix is being implemented.
May 09, 2025 - 10:02 CEST
May 09, 2025 - 10:02 CEST
Update - We are continuing to actively investigate the issue.
May 08, 2025 - 17:09 CEST
May 08, 2025 - 17:09 CEST
Update - We are continuing to investigate this issue.
May 08, 2025 - 09:09 CEST
May 08, 2025 - 09:09 CEST
Investigating - We are currently investigating an issue preventing orders being imported from Exac Online integrations.
May 07, 2025 - 18:38 CEST
May 07, 2025 - 18:38 CEST
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