Information regarding coronavirus
Update - We are continuing to investigate this issue.
May 22, 13:00 CEST
Update - We are continuing to investigate this issue.
Mar 20, 09:52 CET
Investigating - As the coronavirus is spreading through Europe, carriers are taking measures to prevent a further outbreak. Most common measures taken by the carriers are:

- reduced to no possibility to pick up packages at service points
- reduced to no possibility to schedule (one-off) pickups
- reduced to no possibility of rerouting packages

Please check our help center article for a full overview of all the measures taken by each carrier and how they impact the delivery of parcels here:
https://support.sendcloud.com/hc/en-us/articles/360040291032-Coronavirus-carrier-disruptions

We will continuously update the article the upcoming days and weeks to make sure you stay up to date.
Mar 17, 16:00 CET

About This Site

Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Uptime over the past 90 days. View historical uptime.
Sendcloud Operational
90 days ago
99.92 % uptime
Today
Sendcloud Panel Operational
90 days ago
99.61 % uptime
Today
Sendcloud website Operational
90 days ago
100.0 % uptime
Today
Sendcloud Email Services Operational
90 days ago
100.0 % uptime
Today
Sendcloud Service points ? Operational
90 days ago
99.98 % uptime
Today
AWS ec2-eu-central-1 Operational
AWS elb-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS s3-eu-central-1 Operational
Tracking page Operational
90 days ago
100.0 % uptime
Today
Sendcloud Chat Operational
90 days ago
100.0 % uptime
Today
Carriers Degraded Performance
90 days ago
99.75 % uptime
Today
Bpost Operational
90 days ago
100.0 % uptime
Today
Colissimo Operational
90 days ago
99.91 % uptime
Today
DHL Parcel (Benelux) Operational
90 days ago
99.96 % uptime
Today
DHL (Germany) Operational
90 days ago
100.0 % uptime
Today
DPD Operational
90 days ago
98.9 % uptime
Today
Österreichische Post Operational
90 days ago
100.0 % uptime
Today
PostNL Operational
90 days ago
99.69 % uptime
Today
Red je Pakketje Operational
90 days ago
100.0 % uptime
Today
UPS Degraded Performance
90 days ago
100.0 % uptime
Today
Van Straaten Post Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
100.0 % uptime
Today
Sandd Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
Mondial Relay Operational
90 days ago
100.0 % uptime
Today
DPD AT ? Operational
90 days ago
99.91 % uptime
Today
Chronopost Degraded Performance
90 days ago
100.0 % uptime
Today
Colis Privé Operational
90 days ago
100.0 % uptime
Today
Correos Operational
90 days ago
95.51 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
Lettre Suivie Operational
90 days ago
100.0 % uptime
Today
Correos Express Operational
90 days ago
99.29 % uptime
Today
Poste Italiane Operational
90 days ago
99.75 % uptime
Today
SEUR Operational
90 days ago
100.0 % uptime
Today
GLS Italy Operational
90 days ago
100.0 % uptime
Today
MRW Operational
90 days ago
100.0 % uptime
Today
BRT Operational
90 days ago
100.0 % uptime
Today
Hermes UK Operational
90 days ago
100.0 % uptime
Today
DPD UK Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.88 % uptime
Today
Amazon Operational
90 days ago
99.81 % uptime
Today
Bol.com Operational
90 days ago
99.79 % uptime
Today
CCVshop Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
100.0 % uptime
Today
Lightspeed eCommerce Operational
90 days ago
100.0 % uptime
Today
Prestashop Operational
90 days ago
100.0 % uptime
Today
Magento V1 Operational
90 days ago
100.0 % uptime
Today
Magento V2 Operational
90 days ago
100.0 % uptime
Today
MijnWebWinkel Operational
90 days ago
100.0 % uptime
Today
SendCloud API Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
98.93 % uptime
Today
Shopware Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 14, 2021

No incidents reported today.

Apr 13, 2021

No incidents reported.

Apr 12, 2021
Correos - Problema al generar etiquetas - label announcement issues
Resolved - Esta incidencia se ha resuelto.
Apr 12, 15:00 CEST
Update - Actualmente se sigue estamos investigando esta incidencia con la ayuda del soporte de Correos.
Apr 12, 09:31 CEST
Investigating - Actualmente estamos investigando esta incidencia
Apr 8, 16:00 CEST
Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021
Apr 7, 2021
DPD label announcement issues NL to NL via Sendcloud contract
Resolved - This incident has been resolved.
Apr 7, 15:39 CEST
Investigating - We are currently investigating the issue regarding error:
{'code': 'soap:Server', 'error': "Customer's daily country shipping limit reached for country with code NL.", 'field': None}
Apr 7, 13:38 CEST
Sendcloud Chat has a degraded performance
Resolved - This incident has been resolved.
Apr 7, 11:46 CEST
Monitoring - Sendcloud Chat has a degraded performance. A fix has been implemented and we are monitoring the results.
Apr 7, 11:11 CEST
DPD label announcement issues
Resolved - This incident has been resolved.
Apr 7, 08:54 CEST
Investigating - We are currently investigating the issue regarding error:
{'code': 'soap:Server', 'error': "Customer's daily country shipping limit reached for country with code NL.", 'field': None}
Apr 6, 11:32 CEST
Apr 6, 2021
Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021
GLS Italia, BRT, Poste Italiane - Problema nella creazione delle etichette Contrassegno (COD)
Resolved - Il problema è stato risolto.
Apr 2, 18:58 CEST
Update - Si raccomanda di non creare spedizioni con contrassegno fino a quando il problema non sarà risolto
Apr 2, 18:08 CEST
Investigating - Al momento stiamo conducendo un’indagine sul problema.

Stiamo riscontrando problemi con gli ordini importati in contrassegno per i vettori italiani
Apr 2, 15:32 CEST
Correos Express problema al generar etiquetas / label announcement issues
Resolved - This incident has been resolved.
Apr 2, 08:26 CEST
Investigating - Actualmente estamos investigando esta incidencia
Apr 1, 17:14 CEST
Apr 1, 2021
Mar 31, 2021

No incidents reported.

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