Third-party issue: DHL eCommerce - Label announcement issues

Incident Report for Sendcloud

Resolved

This incident has been resolved.
Posted Dec 10, 2025 - 21:09 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 10, 2025 - 19:51 CET

Investigating

We are currently investigating an issue preventing users from announcing labels.
Posted Dec 10, 2025 - 17:33 CET
This incident affected: Affected market (GLOBAL) and Carriers (DHL eCommerce).