Third-party issue: [DHL DE] - Label announcement issues | Fehler bei der Ankündigung des Labels

Incident Report for Sendcloud

Resolved

The incident has been resolved.
Das Problem wurde behoben.

Posted Mar 17, 2025 - 17:10 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Das Problem wurde behoben und wir beobachten das Ergebnis.

Posted Mar 17, 2025 - 16:11 CET

Identified

DHL has identified the issue on their side, and they are working on a solution.
DHL hat das Problem identifiziert und arbeitet an einer Lösung.

Posted Mar 17, 2025 - 14:38 CET

Investigating

We are currently investigating an issue preventing users from announcing labels.

Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen.

Posted Mar 17, 2025 - 13:17 CET

This incident affected: Affected market (DE) and Carriers (DHL Germany).