CCV Order Import Issues

Incident Report for Sendcloud

Resolved

This incident has been resolved.
Posted Oct 08, 2025 - 17:41 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 08, 2025 - 16:26 CEST

Investigating

We are investigating an issue causing orders from CCV integrations not to be imported.
Posted Oct 08, 2025 - 15:28 CEST
This incident affected: Affected market (GLOBAL) and Integrations (CCV shop).