Third-party issue: Order import issues

Incident Report for Sendcloud

Resolved

This issue has been resolved.
Posted Sep 10, 2025 - 15:20 CEST

Monitoring

A fix has been implemented, and we are monitoring the results.
Posted Sep 10, 2025 - 13:06 CEST

Investigating

We are currently investigating an issue preventing orders being imported from multiple integrations.
Posted Sep 10, 2025 - 11:33 CEST
This incident affected: Affected market (GLOBAL) and Integrations (Amazon, Ebay, Etsy, Lightspeed eCommerce, Prestashop, Shopify, WooCommerce).