Resolved
This incident has been resolved.
Investigating
We are continuing to investigate this issue.
Investigating
We are continuing to investigate this issue.
Investigating
As the coronavirus is spreading through Europe, carriers are taking measures to prevent a further outbreak. Most common measures taken by the carriers are:
reduced to no possibility to pick up packages at service points
reduced to no possibility to schedule (one-off) pickups
reduced to no possibility of rerouting packages
Please check our help center article for a full overview of all the measures taken by each carrier and how they impact the delivery of parcels here:https://support.sendcloud.com/hc/en-us/articles/360040291032-Coronavirus-carrier-disruptions
We will continuously update the article the upcoming days and weeks to make sure you stay up to date.