Resolved
Shopify system is operational again.
Monitoring
The Shopify incident is not yet resolved, however, we see improvements so we will continue to monitor until it is resolved
Identified
Shopify is currently experiencing an active outage. Some merchants and customers may be affected by the following:
Shopify admin
Checkouts
Storefronts
Retail POS
Support access
For more info, please follow directly here - https://www.shopifystatus.com/incidents/gbqcx5fk01gz.
On Sendcloud side, due to this outage, we expect issues with:
tracking feedback - tracking number and tracking link cannot be sent to Shopify at this moment
tracking status updates - order status and tracking status in Shopify will not be updated until the outage is resolved