Third-party issue: FedEx - Problems scheduling pick ups

Resolved·Degraded performance

This issue has now been resolved.

Thu, Apr 23, 2026, 03:18 PM

(1 month ago)

Affected components

Apr 22, 2026, 09:37 AM

Apr 23, 2026, 03:18 PM

Updates

Resolved

This issue has now been resolved.

Thu, Apr 23, 2026, 03:18 PM

Monitoring

A fix has been implemented, and we are monitoring the results.

Thu, Apr 23, 2026, 01:55 PM(1 hour earlier)

Investigating

We're currently awaiting further information from FedEx. We'll follow up as soon as we have an update.

Wed, Apr 22, 2026, 05:54 PM(20 hours earlier)

Investigating

We are currently investigating an issue preventing users from scheduling pick ups through the Sendcloud panel.

Wed, Apr 22, 2026, 09:37 AM(8 hours earlier)