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Third-party issue: CAINIAO - Label announcement issues | Problema al generar etiquetas
Resolved·Full outage

This incident has been resolved.

Fri, Jan 30, 2026, 10:54 AM
(8 months ago)
·
Affected components
Jan 30, 2026, 08:44 AM
10:54 AM
Cainiao
Updates

Resolved

This incident has been resolved.

Fri, Jan 30, 2026, 10:54 AM

Monitoring

A fix has been implemented and we are monitoring the results.

Fri, Jan 30, 2026, 09:41 AM(1 hour earlier)

Investigating

We are currently investigating an issue preventing users from announcing labels when using our Sendcloud Rates.

Estamos investigando una incidencia que impide a los usuarios crear etiquetas con nuestras tarifas de Sendcloud.

Fri, Jan 30, 2026, 08:44 AM(56 minutes earlier)