All Systems Operational

About This Site

Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Sendcloud Operational
90 days ago
99.97 % uptime
Today
Sendcloud Panel Operational
90 days ago
99.86 % uptime
Today
Sendcloud website Operational
90 days ago
99.97 % uptime
Today
Sendcloud Email Services Operational
90 days ago
99.98 % uptime
Today
Sendcloud Service points ? Operational
90 days ago
99.98 % uptime
Today
Tracking page Operational
90 days ago
99.98 % uptime
Today
Sendcloud Chat Operational
90 days ago
99.98 % uptime
Today
Sendcloud Phone Operational
90 days ago
99.95 % uptime
Today
Sendcloud Payments Operational
90 days ago
99.98 % uptime
Today
Sendcloud Infrastructure Operational
90 days ago
99.98 % uptime
Today
Sendcloud Returns Operational
90 days ago
99.98 % uptime
Today
Sendcloud Analytics Operational
90 days ago
99.98 % uptime
Today
Dynamic Checkout Form ? Operational
90 days ago
99.98 % uptime
Today
Sendcloud Print Settings Operational
90 days ago
99.98 % uptime
Today
Shipping Intelligence (Tracey) Operational
90 days ago
99.98 % uptime
Today
Dynamic Checkout API Operational
Sendcloud Insurance ? Operational
Carriers Operational
90 days ago
99.93 % uptime
Today
Amazon Shipping Operational
90 days ago
100.0 % uptime
Today
Asendia Operational
90 days ago
100.0 % uptime
Today
Bpost Operational
90 days ago
100.0 % uptime
Today
Bring Operational
90 days ago
100.0 % uptime
Today
BRT Operational
90 days ago
99.91 % uptime
Today
Budbee Operational
90 days ago
100.0 % uptime
Today
Chronopost Operational
90 days ago
99.96 % uptime
Today
Colis Privé Operational
90 days ago
99.78 % uptime
Today
Colissimo Operational
90 days ago
99.98 % uptime
Today
Correos Operational
90 days ago
100.0 % uptime
Today
Correos Express Operational
90 days ago
100.0 % uptime
Today
CTT Express Operational
90 days ago
99.9 % uptime
Today
Delivengo ? Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
DHL Benelux Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
DHL Germany Operational
90 days ago
99.43 % uptime
Today
DHL Parcel Iberia Operational
90 days ago
99.98 % uptime
Today
DHL Freight Operational
90 days ago
100.0 % uptime
Today
DPD Operational
90 days ago
99.95 % uptime
Today
DPD Austria ? Operational
90 days ago
100.0 % uptime
Today
DPD France Operational
90 days ago
100.0 % uptime
Today
DPD Local Operational
90 days ago
100.0 % uptime
Today
DPD UK Operational
90 days ago
100.0 % uptime
Today
Evri UK Operational
90 days ago
100.0 % uptime
Today
Evri C2C UK Operational
90 days ago
100.0 % uptime
Today
Europaket Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
FedEx Crossborder Operational
90 days ago
100.0 % uptime
Today
Cycloon ? Operational
90 days ago
100.0 % uptime
Today
Geodis Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
99.85 % uptime
Today
GLS Netherlands Operational
90 days ago
100.0 % uptime
Today
Hermes Germany Operational
90 days ago
100.0 % uptime
Today
InPost Spain Operational
90 days ago
100.0 % uptime
Today
InPost GB Operational
90 days ago
100.0 % uptime
Today
Lettre Suivie Operational
90 days ago
100.0 % uptime
Today
Mondial Relay Operational
90 days ago
100.0 % uptime
Today
MHI Operational
90 days ago
100.0 % uptime
Today
MRW Operational
90 days ago
100.0 % uptime
Today
Nacex Operational
90 days ago
99.93 % uptime
Today
Packs Operational
90 days ago
100.0 % uptime
Today
Parcelforce Operational
90 days ago
100.0 % uptime
Today
Austrian Post Operational
90 days ago
100.0 % uptime
Today
Poste Italiane Delivery Operational
90 days ago
100.0 % uptime
Today
Poste Italiane Operational
90 days ago
95.86 % uptime
Today
PostNL Operational
90 days ago
100.0 % uptime
Today
Quicargo Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
100.0 % uptime
Today
SEUR Operational
90 days ago
99.91 % uptime
Today
Spring Operational
90 days ago
100.0 % uptime
Today
TIPSA Operational
90 days ago
100.0 % uptime
Today
TNT Italy Operational
90 days ago
100.0 % uptime
Today
Trunkrs ? Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
Viatim Operational
90 days ago
100.0 % uptime
Today
Yodel Operational
90 days ago
100.0 % uptime
Today
Verzenden via Bol.com Operational
90 days ago
100.0 % uptime
Today
DHL Parcel GB Operational
90 days ago
99.9 % uptime
Today
Evri International Operational
90 days ago
100.0 % uptime
Today
InPost Poland Operational
90 days ago
100.0 % uptime
Today
GLS Italy Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce Operational
90 days ago
99.85 % uptime
Today
DHL 2 Man Handling Operational
90 days ago
100.0 % uptime
Today
GLS Spain Operational
90 days ago
100.0 % uptime
Today
CIRRO E-Commerce Operational
90 days ago
100.0 % uptime
Today
Cainiao Operational
90 days ago
100.0 % uptime
Today
Colissimo EC2C Operational
90 days ago
100.0 % uptime
Today
Dachser Operational
90 days ago
100.0 % uptime
Today
DB Schenker Operational
90 days ago
100.0 % uptime
Today
Der Kurier Operational
90 days ago
100.0 % uptime
Today
GLS Europe Operational
90 days ago
100.0 % uptime
Today
InPost Italy Operational
90 days ago
100.0 % uptime
Today
HIVED Operational
90 days ago
100.0 % uptime
Today
Jongstra Transport Operational
90 days ago
100.0 % uptime
Today
LandMark Global Operational
90 days ago
100.0 % uptime
Today
Paack Operational
90 days ago
100.0 % uptime
Today
PLX Parcel Logistics Operational
90 days ago
100.0 % uptime
Today
PostNL Extra@Home Operational
90 days ago
100.0 % uptime
Today
PostNord Operational
90 days ago
100.0 % uptime
Today
Relais Colis Operational
90 days ago
100.0 % uptime
Today
Sendcloud Operational
90 days ago
100.0 % uptime
Today
SkyNet SkyMail Operational
90 days ago
100.0 % uptime
Today
Transforce Operational
90 days ago
100.0 % uptime
Today
Transmission Operational
90 days ago
100.0 % uptime
Today
Postnord Operational
Integrations Operational
90 days ago
99.98 % uptime
Today
Afterbuy Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
99.94 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
Bol Operational
90 days ago
100.0 % uptime
Today
CCV shop Operational
90 days ago
100.0 % uptime
Today
CDiscount Operational
90 days ago
100.0 % uptime
Today
ChannelEngine Operational
90 days ago
100.0 % uptime
Today
Craft Commerce Operational
90 days ago
100.0 % uptime
Today
Decathlon BE Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
99.94 % uptime
Today
Ecwid by Lightspeed Operational
90 days ago
100.0 % uptime
Today
ePages Operational
90 days ago
100.0 % uptime
Today
Etsy Operational
90 days ago
99.93 % uptime
Today
Exact Online Operational
90 days ago
100.0 % uptime
Today
Goedgepickt Operational
90 days ago
100.0 % uptime
Today
JouwWeb Operational
90 days ago
100.0 % uptime
Today
JTL-Shop Operational
90 days ago
100.0 % uptime
Today
Kaufland Operational
90 days ago
100.0 % uptime
Today
Lightspeed eCommerce Operational
90 days ago
99.94 % uptime
Today
Magento V1 Operational
90 days ago
100.0 % uptime
Today
Magento V2 Operational
90 days ago
100.0 % uptime
Today
MijnWebWinkel Operational
90 days ago
100.0 % uptime
Today
Mirakl Operational
90 days ago
100.0 % uptime
Today
Mirakl Connect Operational
90 days ago
100.0 % uptime
Today
Odoo Operational
90 days ago
100.0 % uptime
Today
OnBuy.com Operational
90 days ago
100.0 % uptime
Today
OpenCart Operational
90 days ago
100.0 % uptime
Today
Oxid 4 Operational
90 days ago
100.0 % uptime
Today
Oxid 6 Operational
90 days ago
100.0 % uptime
Today
Peoplevox Operational
90 days ago
100.0 % uptime
Today
Plentymarkets Operational
90 days ago
100.0 % uptime
Today
Prestashop Operational
90 days ago
99.94 % uptime
Today
Pulpo WMS Operational
90 days ago
100.0 % uptime
Today
Salesforce Commerce Cloud Operational
90 days ago
100.0 % uptime
Today
Sendcloud API Operational
90 days ago
99.72 % uptime
Today
Shopify Operational
90 days ago
99.94 % uptime
Today
Shopware 5 Operational
90 days ago
100.0 % uptime
Today
Shopware 6 Operational
90 days ago
100.0 % uptime
Today
Shopware 6 Cloud Operational
90 days ago
100.0 % uptime
Today
Squarespace Operational
90 days ago
100.0 % uptime
Today
Tilroy Operational
90 days ago
100.0 % uptime
Today
TikTok Shop Operational
90 days ago
100.0 % uptime
Today
Webador Operational
90 days ago
100.0 % uptime
Today
Weclapp Operational
90 days ago
100.0 % uptime
Today
Wish Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
99.94 % uptime
Today
Holded Operational
90 days ago
100.0 % uptime
Today
Picqer Operational
90 days ago
100.0 % uptime
Today
ShipHero Operational
90 days ago
100.0 % uptime
Today
Thirty bees Operational
90 days ago
100.0 % uptime
Today
ePages Beyond Operational
90 days ago
100.0 % uptime
Today
Linnworks Operational
90 days ago
100.0 % uptime
Today
Blokker Connect Operational
90 days ago
100.0 % uptime
Today
Odoo Native Operational
90 days ago
100.0 % uptime
Today
Affected market Operational
GLOBAL Operational
AT Operational
BE Operational
DE Operational
ES Operational
FR Operational
IT Operational
NL Operational
UK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Maintenance window for database migration Oct 21, 2025 20:00-20:30 CEST

There will be a 30-minute maintenance window on October 21st at 20:00 (CEST) for a database migration on the BOF database.

No downtime is expected.

Posted on Oct 21, 2025 - 20:00 CEST

[DPD DE] Maintenance on Wednesday the 22nd of October 2025 between 3:30 pm and 5 pm (CEST) Oct 22, 2025 15:00-16:30 CEST

DPD Germany will be performing maintenance work on their systems on Wednesday, 22 October 2025, between 3:30 pm and 5:00 pm (CEST).

During this time, DPD Germany’s web services may be available only to a limited extent, and temporary interruptions can occur. After the maintenance window, services will resume as usual.

Please note: Following the maintenance, the font on the parcel label will be updated to a new style to improve readability and appearance.

We are sharing this information on behalf of DPD Germany to help you plan your shipping processes accordingly.

Posted on Oct 20, 2025 - 15:51 CEST

Database maintenance Oct 22, 2025 20:00-21:00 CEST

On Wednesday 22nd of October at 8pm CEST, we will be performing some minor database maintenance updates, including security updates. No downtime is expected.
Posted on Oct 15, 2025 - 16:17 CEST

[DHL Germany] Firewall Maintenance - 9 AM to 23 PM (CEST) - 26th of October Oct 26, 2025 09:00-23:00 CET

Please be informed of a scheduled update to the Google Internet Firewall in our cloud environment. This may lead to a brief service interruption, with downtime expected to last no more than 10 minutes. The update will occur during the planned maintenance window.
Posted on Oct 09, 2025 - 14:58 CEST
Oct 21, 2025

No incidents reported today.

Oct 20, 2025
Resolved - This incident has been resolved.
Oct 20, 13:21 CEST
Monitoring - Phone support service is now back online. Our team has resolved the issue, and you can reach us via phone as usual.
Oct 20, 11:45 CEST
Investigating - We are currently investigating an issue with our ticketing system that is preventing users from contacting us via phone. We’ll provide an update once more information is available.
Oct 20, 09:40 CEST
Resolved - This incident has been resolved.
Oct 20, 11:58 CEST
Monitoring - The panel is now accessible via https://panel.sendcloud.nl/.

We will continue to monitor the situation closely to ensure stability and prevent any further issues.

Oct 20, 11:07 CEST
Update - The issue has been identified, and our engineering team is actively working on a fix.

Updates will follow.

Oct 20, 09:36 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 20, 09:18 CEST
Investigating - We are currently investigating an issue preventing users from accessing the Sendcloud Panel via specific url.

Access is not possible via:
https://panel.sendcloud.com/
https://panel.sendcloud.nl/

Access is possible via:
https://app.sendcloud.com/
https://panel.sendcloud.sc/
http://sendcloud.com/

Oct 20, 08:34 CEST
Oct 19, 2025
Completed - The scheduled maintenance has been completed.
Oct 19, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 10:30 CEST
Scheduled - Please be informed of a scheduled update to Packs environment. During this maintenance, Packs and FTP will be temporarily unavailable.
The update will occur during the planned maintenance window.

Oct 16, 11:37 CEST
Oct 18, 2025

No incidents reported.

Oct 17, 2025
Resolved - This incident has been resolved.
Oct 17, 16:45 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 17, 15:31 CEST
Investigating - We are currently investigating an issue with the payment process where the first payment attempt fails.
Oct 17, 14:08 CEST
Oct 16, 2025
Resolved - This incident has been resolved.
Oct 16, 16:53 CEST
Investigating - We are currently investigating reports of missing service points for inPost.

Stiamo attualmente indagando su segnalazioni di service point mancanti per inPost.

Oct 16, 15:38 CEST
Resolved - This incident has been resolved.
Oct 16, 14:35 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 13:44 CEST
Investigating - We are currently investigating reports of missing service points for inPost.

Stiamo attualmente indagando su segnalazioni di service point mancanti per inPost.

Oct 16, 11:25 CEST
Oct 15, 2025

No incidents reported.

Oct 14, 2025
Completed - The scheduled maintenance has been completed.
Oct 14, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 22:00 CEST
Scheduled - Affected services auf IT Service Post Paket Deutschland Status:

Parcel Germany (DHL) │ Authentication API (api-eu.dhl.com) │ Business Customer Shipping API / Shipping API │ Shipping API (api-eu.dhl.com / REST) │ Returns API │ Returns (api-eu.dhl.com) │ Returns international (api-eu.dhl.com) │ Pickup API │ Pickup API V1 (api-eu.dhl.com) │ MyAccount API (api-eu.dhl.com) │ Postnumber API (api-eu.dhl.com) │ Post Germany (German Mail) │ Ordermanagement │ AM.GK-P │ AM.exchange – synchronous communication

Scheduled Maintenance – Authentication API (OAuth)
Services using the Authentication API (OAuth) may experience temporary disruptions during scheduled maintenance. We appreciate your understanding.

Oct 10, 12:18 CEST
Oct 13, 2025
Resolved - This incident has been resolved.
Oct 13, 17:15 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 16:04 CEST
Investigating - We are currently investigating an issue preventing users from announcing labels.

Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen.

Oct 13, 15:17 CEST
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Resolved - This incident has been resolved.
Oct 10, 19:05 CEST
Investigating - We are currently investigating an issue preventing users from announcing labels.

Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen.

Oct 10, 18:51 CEST
Resolved - This incident has been resolved.

Dit probleem is opgelost.

Oct 10, 11:27 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 17:08 CEST
Investigating - We are currently investigating an issue preventing users from announcing labels.

We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken.

Oct 9, 10:37 CEST
Oct 9, 2025
Completed - The scheduled maintenance has been completed.
Oct 9, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 22:00 CEST
Scheduled - From 2025-10-09 22:00 CEST TO 2025-10-09 23:00 CEST

Affected services auf IT Service Post Paket Deutschland Status:

Parcel Germany (DHL) │ Business Customer Shipping API / Shipping API │ Shipping API (api-eu.dhl.com / REST) │ Business Customer Shipping API (cig.dhl.de / SOAP)

Planned maintenance work with impairment of the service.

Oct 9, 13:07 CEST
Resolved - This incident has been resolved.
Oct 9, 17:37 CEST
Investigating - We are currently investigating an issue preventing users from announcing labels.
Oct 9, 10:48 CEST
Oct 8, 2025
Resolved - This incident has been resolved.
Oct 8, 17:41 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 16:26 CEST
Investigating - We are investigating an issue causing orders from CCV integrations not to be imported.
Oct 8, 15:28 CEST
Resolved - This incident has been resolved.

Das Anliegen wurde behoben.

Oct 8, 17:41 CEST
Monitoring - A fix has been implemented by the carrier and we are monitoring the result.

Eine Lösung wurde vom Versanddienstleister implementiert und wir beobachten das Ergebnis.

Oct 8, 15:45 CEST
Investigating - We are currently investigating an issue preventing users from announcing labels.

Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen.

Oct 8, 11:46 CEST
Oct 7, 2025
Resolved - This incident has been resolved.
Oct 7, 17:25 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 16:28 CEST
Investigating - We are currently investigating reports of CCV Shop integrations failing.
Oct 7, 14:51 CEST