All Systems Operational

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Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Uptime over the past 90 days. View historical uptime.
Sendcloud Operational
90 days ago
99.99 % uptime
Today
Sendcloud Panel Operational
90 days ago
99.96 % uptime
Today
Sendcloud website Operational
90 days ago
100.0 % uptime
Today
Sendcloud Email Services Operational
90 days ago
100.0 % uptime
Today
Sendcloud Service points ? Operational
90 days ago
100.0 % uptime
Today
Tracking page Operational
90 days ago
100.0 % uptime
Today
Sendcloud Chat Operational
90 days ago
100.0 % uptime
Today
Sendcloud Phone Operational
90 days ago
100.0 % uptime
Today
Sendcloud Payments Operational
90 days ago
100.0 % uptime
Today
Sendcloud Infrastructure Operational
90 days ago
100.0 % uptime
Today
Sendcloud Returns Operational
90 days ago
100.0 % uptime
Today
Sendcloud Analytics Operational
90 days ago
100.0 % uptime
Today
Dynamic Checkout Form ? Operational
90 days ago
100.0 % uptime
Today
Sendcloud Print Settings Operational
90 days ago
100.0 % uptime
Today
Shipping Intelligence (Tracey) Operational
90 days ago
100.0 % uptime
Today
Dynamic Checkout API Operational
Carriers Operational
90 days ago
99.93 % uptime
Today
Amazon Shipping Operational
90 days ago
100.0 % uptime
Today
Asendia Operational
90 days ago
100.0 % uptime
Today
Bpost Operational
90 days ago
100.0 % uptime
Today
Bring Operational
90 days ago
100.0 % uptime
Today
BRT Operational
90 days ago
100.0 % uptime
Today
Budbee Operational
90 days ago
100.0 % uptime
Today
Chronopost Operational
90 days ago
100.0 % uptime
Today
Colis Privé Operational
90 days ago
99.61 % uptime
Today
Colissimo Operational
90 days ago
100.0 % uptime
Today
Correos Operational
90 days ago
100.0 % uptime
Today
Correos Express Operational
90 days ago
100.0 % uptime
Today
CTT Express Operational
90 days ago
99.97 % uptime
Today
Delivengo ? Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
DHL Operational
90 days ago
99.18 % uptime
Today
DHL eCommerce Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
DHL Germany Operational
90 days ago
100.0 % uptime
Today
DHL Parcel Iberia Operational
90 days ago
100.0 % uptime
Today
DHL UK Operational
90 days ago
100.0 % uptime
Today
DPD Netherlands Operational
90 days ago
100.0 % uptime
Today
DPD Austria ? Operational
90 days ago
99.98 % uptime
Today
DPD Germany Operational
90 days ago
100.0 % uptime
Today
DPD France Operational
90 days ago
100.0 % uptime
Today
DPD Local Operational
90 days ago
100.0 % uptime
Today
DPD UK Operational
90 days ago
100.0 % uptime
Today
Evri UK Operational
90 days ago
100.0 % uptime
Today
Evri C2C UK Operational
90 days ago
99.89 % uptime
Today
Europaket Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
FedEx Crossborder Operational
90 days ago
100.0 % uptime
Today
Cycloon ? Operational
90 days ago
100.0 % uptime
Today
Geodis Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
99.72 % uptime
Today
GLS Netherlands Operational
90 days ago
99.98 % uptime
Today
Hermes Germany Operational
90 days ago
100.0 % uptime
Today
InPost Spain Operational
90 days ago
100.0 % uptime
Today
InPost GB Operational
90 days ago
97.92 % uptime
Today
Lettre Suivie Operational
90 days ago
100.0 % uptime
Today
Mondial Relay Operational
90 days ago
100.0 % uptime
Today
MHI Operational
90 days ago
100.0 % uptime
Today
MRW Operational
90 days ago
100.0 % uptime
Today
Nacex Operational
90 days ago
100.0 % uptime
Today
Packs Operational
90 days ago
100.0 % uptime
Today
Parcelforce Operational
90 days ago
100.0 % uptime
Today
Post Austria Operational
90 days ago
100.0 % uptime
Today
Poste Italiane Delivery Operational
90 days ago
99.97 % uptime
Today
Poste Italiane Operational
90 days ago
100.0 % uptime
Today
PostNL Operational
90 days ago
100.0 % uptime
Today
Quicargo Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
100.0 % uptime
Today
SEUR Operational
90 days ago
99.87 % uptime
Today
Spring Operational
90 days ago
99.95 % uptime
Today
TIPSA Operational
90 days ago
100.0 % uptime
Today
TNT Italy Operational
90 days ago
100.0 % uptime
Today
Trunkrs ? Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
99.9 % uptime
Today
Viatim Operational
90 days ago
100.0 % uptime
Today
Yodel Operational
90 days ago
100.0 % uptime
Today
Verzenden via Bol.com Operational
90 days ago
100.0 % uptime
Today
DHL Parcel GB Operational
90 days ago
100.0 % uptime
Today
Evri International Operational
90 days ago
100.0 % uptime
Today
InPost Poland Operational
90 days ago
100.0 % uptime
Today
DPD Belgium Operational
90 days ago
100.0 % uptime
Today
GLS Italy Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.99 % uptime
Today
Afterbuy Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
Bol.com Operational
90 days ago
100.0 % uptime
Today
CCVshop Operational
90 days ago
100.0 % uptime
Today
CDiscount Operational
90 days ago
100.0 % uptime
Today
ChannelEngine Operational
90 days ago
100.0 % uptime
Today
Craft Commerce Operational
90 days ago
100.0 % uptime
Today
Decathlon BE Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
100.0 % uptime
Today
Ecwid by Lightspeed Operational
90 days ago
100.0 % uptime
Today
ePages Operational
90 days ago
100.0 % uptime
Today
Etsy Operational
90 days ago
100.0 % uptime
Today
Exact Online Operational
90 days ago
100.0 % uptime
Today
Goedgepickt Operational
90 days ago
100.0 % uptime
Today
JouwWeb Operational
90 days ago
100.0 % uptime
Today
JTL-Shop Operational
90 days ago
100.0 % uptime
Today
Kaufland Operational
90 days ago
100.0 % uptime
Today
Lightspeed eCommerce Operational
90 days ago
100.0 % uptime
Today
Magento V1 Operational
90 days ago
100.0 % uptime
Today
Magento V2 Operational
90 days ago
100.0 % uptime
Today
MijnWebWinkel Operational
90 days ago
100.0 % uptime
Today
Mirakl Operational
90 days ago
100.0 % uptime
Today
Mirakl Connect Operational
90 days ago
100.0 % uptime
Today
Odoo Operational
90 days ago
100.0 % uptime
Today
OnBuy.com Operational
90 days ago
100.0 % uptime
Today
OpenCart Operational
90 days ago
100.0 % uptime
Today
Oxid 4 Operational
90 days ago
100.0 % uptime
Today
Oxid 6 Operational
90 days ago
100.0 % uptime
Today
Peoplevox Operational
90 days ago
100.0 % uptime
Today
Plentymarkets Operational
90 days ago
100.0 % uptime
Today
Prestashop Operational
90 days ago
100.0 % uptime
Today
Pulpo WMS Operational
90 days ago
100.0 % uptime
Today
Salesforce Commerce Cloud Operational
90 days ago
100.0 % uptime
Today
Sendcloud API Operational
90 days ago
99.98 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Shopware 5 Operational
90 days ago
100.0 % uptime
Today
Shopware 6 Operational
90 days ago
100.0 % uptime
Today
Shopware 6 Cloud Operational
90 days ago
100.0 % uptime
Today
Squarespace Operational
90 days ago
100.0 % uptime
Today
Tilroy Operational
90 days ago
100.0 % uptime
Today
TikTok Shop Operational
90 days ago
100.0 % uptime
Today
Webador Operational
90 days ago
100.0 % uptime
Today
Weclapp Operational
90 days ago
100.0 % uptime
Today
Wish Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
99.91 % uptime
Today
Affected market Operational
GLOBAL Operational
AT Operational
BE Operational
DE Operational
ES Operational
FR Operational
IT Operational
NL Operational
UK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Deutsche Post International - Maintenance with temporary impairments Apr 3, 2025 06:00-07:00 CEST

Affected services auf IT Service Post Paket Deutschland Status:

Post Germany (German Mail) │ INTERNETMARKE │ Shipping Services - INTERNETMARKE SOAP (internetmarke.deutschepost.de) │ Shipping Services - INTERNETMARKE REST (api-eu.dhl.com)

Planned maintenance work with short impairment of the service.
Posted on Apr 02, 2025 - 09:39 CEST

Deutsche Post International - Maintenance with temporary impairments Apr 6, 2025 08:00-09:00 CEST

Affected services auf IT Service Post Paket Deutschland Status:

Deutsche Post International │ Customer Portal - Deutsche Post International │ Shipping API - Deutsche Post International │ Tracking API - Deutsche Post International

Planned maintenance work with temporarily impairment of the service.
Posted on Apr 01, 2025 - 12:03 CEST
Apr 2, 2025
Spring - label announcement issues
Resolved - This incident has been resolved.
Apr 2, 12:06 CEST
Monitoring - The service has recovered, we will continue monitoring this incident.
Apr 2, 11:54 CEST
Investigating - We are currently investigating this issue.
Apr 2, 11:11 CEST
Hermes maintenance April 1th 2025
Completed - The scheduled maintenance has been completed.
Apr 2, 00:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:15 CEST
Update - Affected Services

Hermes Shipping Interface (HSI)

Hermes Shipping Client (HSC)

Service Impacts

The affected services will not be available during the maintenance window. That means you will not be able to create shipments or request tracking information. Due to the maintenance all access and refresh tokens will lose their validity, therefore a re-authentication is required after the maintenance window.
Mar 19, 14:55 CET
Scheduled - Affected Services

Hermes Shipping Interface (HSI)

Hermes Shipping Client (HSC)

Service Impacts

The affected services will not be available during the maintenance window. That means you will not be able to create shipments or request tracking information. Due to the maintenance all access and refresh tokens will lose their validity, therefore a re-authentication is required after the maintenance window.
Mar 19, 14:16 CET
Apr 1, 2025
Database maintenance
Completed - The scheduled maintenance has been completed.
Apr 1, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 20:00 CEST
Scheduled - The database will be rebooted to improve performance and stability. During this maintenance window, the Sendcloud platform will be briefly unavailable (approximately 1 minute).

All operations will resume immediately after the maintenance has been completed. You do not need to take any actions from your side.
Mar 28, 09:52 CET
Sendcloud panel not loading
Resolved - This incident has been resolved.
Apr 1, 15:03 CEST
Monitoring - We implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored.
Apr 1, 14:22 CEST
Investigating - We are currently investigating an issue with the panel not loading. We apologize for the inconvenience and will provide an update as soon as possible.
Apr 1, 13:45 CEST
Mar 31, 2025

No incidents reported.

Mar 30, 2025
Deutsche Post International - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 30, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 08:00 CEST
Scheduled - On Sunday 30th March at 08:00 (CET) there will be scheduled maintenance for Deutsche Post International services. During this time Deutsche Post International label creation and tracking services will be temporarily impaired.
Mar 24, 11:18 CET
Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Third-party issue: [DPD NL/BE/DE] - Label announcement issues | Problemen met het voormelden van de labels | Problème de création d’étiquettes | Fehler bei der Ankündigung des Labels
Resolved - This issue has been resolved.

Dit probleem is opgelost.

Ce problème a été résolu.

Das Problem wurde behoben.
Mar 27, 15:34 CET
Monitoring - The service has recovered, we will continue monitoring this incident.

De service heeft zich hersteld, We blijven de situatie monitoren om er zeker van te zijn dat het probleem is opgelost.

Le service a été rétabli, nous continuerons à surveiller cet incident de près.

Der Service hat sich erholt, wir werden dieses Ereignis weiterhin überwachen.
Mar 27, 14:41 CET
Identified - The issue has been identified by the carrier and they are working on a fix.

De oorzaak van het probleem is geïdentificeerd door de vervoerder. Zij zijn op dit moment bezig met een oplossing.

Le problème a été identifié par le transporteur et ils travaillent sur un correctif.

Das Problem wurde vom Versanddienstleister identifiziert und sie arbeiten an einem Fix (einer Lösung).
Mar 27, 14:23 CET
Investigating - We are currently investigating an issue preventing users from announcing labels.

We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken.

Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes.

Wir untersuchen derzeit dieses Problem.
Mar 27, 14:12 CET
Mar 26, 2025
SEUR - Problema al generar etiquetas | label announcement issues
Resolved - Este incidente ha sido resuelto.

This incident has been resolved.
Mar 26, 15:54 CET
Monitoring - El servicio se ha recuperado, continuaremos monitoreando esta incidencia.

The service has recovered, we will continue monitoring this incident.
Mar 26, 13:21 CET
Investigating - Actualmente estamos investigando esta incidencia.

We are currently investigating this issue.
Mar 26, 11:16 CET
Mar 25, 2025
Tracking notifications tables tuning
Completed - The scheduled maintenance has been completed.
Mar 25, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 CET
Scheduled - We will be performing scheduled maintenance on our system during the following window: 20:00 - 22:00

During this time, access to tracking products and notifications services may be intermittently affected. We appreciate your understanding and patience as we work to improve the system's performance and reliability.
Mar 19, 14:55 CET
Third-party issue: GLS Italy - Label announcement issues | Problema nella creazione delle etichette
Resolved - This incident has been resolved.

Il problema è stato risolto.
Mar 25, 12:56 CET
Monitoring - The issue has been resolved and we are monitoring the results.

Il problema è stato risolto e stiamo monitorando i risultati.
Mar 25, 11:42 CET
Investigating - We are currently investigating an issue preventing users from announcing labels.

Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.
Mar 25, 10:08 CET
Third-party issue: DHL eCommerce - Label announcement issues
Resolved - This incident has been resolved.
Mar 25, 11:43 CET
Monitoring - The issue appears to be resolved by the carrier and we are monitoring the results.
Mar 25, 11:01 CET
Identified - The carrier is currently experiencing a partial outage, which is causing the label announcement issues. Their technical team is actively working on the issue as a high priority to resolve it as quickly as possible.
Mar 25, 10:16 CET
Investigating - We are currently investigating an issue preventing users from announcing labels.
Mar 25, 09:47 CET
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Third-party issue: DHL NL - Label announcement issues | Problemen met het voormelden van de labels
Resolved - This issue has been resolved.

Dit probleem is opgelost.
Mar 20, 14:04 CET
Monitoring - The service has recovered, we will continue monitoring this incident.

De service heeft zich hersteld, We blijven de situatie monitoren om er zeker van te zijn dat het probleem is opgelost.
Mar 20, 12:55 CET
Investigating - We are currently investigating an issue preventing users from announcing labels.

We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken.
Mar 20, 12:23 CET
Mar 19, 2025

No incidents reported.

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