Please be advised that DHL Germany has scheduled maintenance on their tracking infrastructure. During this time, shipment updates and tracking information for DHL Germany parcels may be unavailable or delayed.
Affected services: - Parcel Germany (DHL) - Shipment tracking API - Shipment tracking API (cig.dhl.de) - Shipment tracking API (nolp.dhl.de) Posted on
Jan 21, 2026 - 09:34 CET
Please be advised that DHL Germany has scheduled planned maintenance work on their Returns infrastructure. During this time, the ability to generate or process international returns may be impaired.
The following services will be affected:
- Parcel Germany (DHL) - Returns API - Returns International (api-eu.dhl.com) - Returns International (cig.dhl.de) Posted on
Jan 21, 2026 - 10:14 CET
DHL Parcel Germany has announced scheduled maintenance on their Returns infrastructure.
During this 30-minute window, DHL services may be impaired. Users might experience delays or errors when generating domestic or international return labels.
Affected Services:
- DHL Returns API (Domestic & International) - Post & Parcel Germany Interfaces (api-eu.dhl.com / cig.dhl.de) Posted on
Jan 21, 2026 - 17:52 CET
DPD DE will be carrying out a scheduled maintenance window on Wednesday the 28th of January 2026 from 5:30 pm to 6:30 pm (CET)
During this time, our DPD DE Webservice API system will be available to a limited extent. Interruptions in the connections may occur. Please take this into account when planning your activities. Posted on
Jan 23, 2026 - 17:01 CET
Completed -
The scheduled maintenance has been completed.
Jan 25, 11:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 09:00 CET
Scheduled -
Dear partner,
to continue providing you with a secure and reliable service, we will be carrying out scheduled maintenance on Sunday the 25th of January 2026 from 9 am to 11 am (CET)
During this time, our DPD DE Webservice API system and customer-SFTP will be temporarily unavailable.
Please take this into account when planning your activities.
This maintenance is part of our ongoing efforts to strengthen security measures and protect your data. We will do our best to keep the downtime as brief as possible and appreciate your understanding.
If you have any questions, please don't hesitate to contact us.
Completed -
The scheduled maintenance has been completed.
Jan 25, 10:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 08:00 CET
Scheduled -
Please be advised that Deutsche Post International has scheduled planned maintenance work that will result in service impairment. During this window, shipping creation and tracking updates may be interrupted or degraded.
The following services will be affected: - Deutsche Post International (General) - Customer Portal - Shipping API - Tracking API
Jan 21, 09:47 CET
Resolved -
This incident has been resolved.
Jan 23, 17:18 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 21, 13:11 CET
Identified -
Mondial Relay is experiencing a disruption due to a technical change implemented by their delivery partner. Their team is actively working with the partner to resolve the blockers.
Affected Regions & Services:
- Austria: Most delivery flows are currently blocked. - Netherlands & Italy: Home delivery flows are currently blocked.
During this period, shipment creation, updates, and API exchanges regarding the flows listed above may fail or remain in a pending state.
We will provide further updates as soon as operations are restored.
Mondial Relay rencontre actuellement des perturbations en raison d'une modification technique opérée par son partenaire de livraison. Leurs équipes collaborent activement avec ce partenaire pour résoudre les points de blocage.
Régions et services impactés : - Autriche : La plupart des flux de livraison sont actuellement bloqués. - Pays-Bas et Italie : Les flux de livraison à domicile sont actuellement bloqués.
Durant cette période, la création d'envois, les mises à jour et les échanges API concernant les flux susmentionnés peuvent échouer ou rester en attente.
Nous vous tiendrons informés dès le rétablissement des opérations.
Jan 21, 12:12 CET
Monitoring -
We are seeing positive results. Users are now able to create labels again. Our team will continue to monitor the service to ensure everything remains stable and functions correctly.
Estamos observando resultados positivos. Los usuarios ya pueden crear etiquetas de nuevo. Nuestro equipo continuará supervisando el servicio para garantizar que todo se mantenga estable y funcione correctamente.
Jan 16, 11:19 CET
Update -
Our team continues to investigate the incident that is preventing users from creating labels.
We will provide another update as soon as more information is available.
Thank you for your patience.
Nuestro equipo continúa investigando la incidencia que está impidiendo la creación de etiquetas.
Compartiremos una nueva actualización en cuanto dispongamos de más información.
Gracias por su paciencia.
Jan 16, 10:33 CET
Investigating -
We are currently investigating an issue preventing users from announcing labels.
Estamos investigando una incidencia que impide a los usuarios crear etiquetas.
Jan 16, 09:22 CET
Resolved -
The incident impacting access to the Sendcloud Panel has been successfully resolved. The Sendcloud Panel is fully accessible, and service stability has been confirmed.
Jan 13, 10:12 CET
Monitoring -
Access to the Sendcloud Panel has been restored. Our team will continue monitoring the platform to ensure ongoing stability.
Thank you for your patience.
Jan 13, 10:03 CET
Identified -
The team has identified the issue and is actively preparing a fix. We appreciate your patience and will share further updates shortly.
Jan 13, 09:59 CET
Investigating -
The Sendcloud panel is currently not accessible. Our technical team is actively investigating the issue and working to restore normal access as quickly as possible.
Further updates will be shared as soon as more information becomes available.
Jan 13, 09:46 CET