Resolved -
This incident has been resolved
Dec 5, 13:02 CET
Update -
A fix has been implemented by Cloudflare and we are monitoring the results. For more information, see: https://www.cloudflarestatus.com/
Dec 5, 10:25 CET
Monitoring -
A fix has been implemented by Cloudflare and we are monitoring the results. For more information, see: https://www.cloudflarestatus.com/
Dec 5, 10:18 CET
Resolved -
This incident has been resolved.
Dec 3, 16:10 CET
Identified -
We are currently investigating an issue causing users to receive the following error message when they attempt to create a label: There's an issue with your BRT credentials - please verify them in your account settings
Stiamo attualmente indagando su un problema che causa agli utenti di ricevere il seguente messaggio di errore quando tentano di creare un’etichetta: Si prega di verificare e aggiornare le credenziali del contratto BRT per risolvere il problema del limite di caratteri.
Dec 3, 14:10 CET
Resolved -
This incident has been resolved.
Dec 1, 14:44 CET
Monitoring -
We are observing a significant improvement in performance from the carrier. We will maintain close monitoring to confirm stability and ensure service has returned to normal operational standards.
Stiamo osservando un significativo miglioramento delle prestazioni da parte dell'operatore di rete (carrier). Manterremo uno stretto monitoraggio per confermare la stabilità e garantire che il servizio sia pienamente ripristinato ai normali livelli operativi.
Dec 1, 13:37 CET
Investigating -
We are currently investigating an issue preventing users from announcing labels.
Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.
Dec 1, 12:59 CET
Resolved -
This incident has been resolved.
Dec 1, 14:42 CET
Update -
The issue affecting the label generation process is still occurring; however, some users are still able to create labels. We continue to monitor this incident.
El problema que afecta el proceso de generación de etiquetas continúa ocurriendo; sin embargo, algunos usuarios aún pueden crear etiquetas. Seguimos monitoreando esta incidencia.
Dec 1, 11:49 CET
Investigating -
We are currently investigating an issue preventing users from announcing labels.
Estamos investigando una incidencia que impide a los usuarios crear etiquetas.
Dec 1, 10:56 CET
Resolved -
This incident has been resolved.
Nov 28, 17:32 CET
Investigating -
We are currently investigating an issue preventing orders being imported and feedback being processed from Etsy integrations.
Nov 28, 16:59 CET
Resolved -
This incident has been resolved.
Nov 28, 15:19 CET
Monitoring -
"The carrier seems to be recovering, and we are observing that users are able to create labels again. We will keep monitoring."
Nov 28, 15:12 CET
Investigating -
We are currently investigating an issue preventing users from announcing labels.
Nov 28, 14:50 CET