We want your shipping processes to run as smoothly as possible in your day-to-day work. Therefore, we will perform maintenance work on the application on
Wednesday the 17th of September 2025 between 3 pm and 4 pm (CEST)
DPD Germany's web services are available to a limited extent during these periods. Interruptions in the connections may occur. After this maintenance time slot, operation can continue as usual.
Please note: After maintenance, the font on the parcel label will appear in a new style. The change will be made to improve readability and appearance of the parcel label.
Thank you in advance for your understanding!
Posted on
Sep 11, 2025 - 08:17 CEST
When: Thursday, 18 September 2025, 06:00 – 07:00 am (duration ~1 hour)
Service Point delivery will continue working for end buyers during this time.
For merchants:
If you update existing integration settings during the maintenance, the changes will appear to save but will only take effect after the maintenance window.
If you activate a new Essentiel Colissimo contract during the maintenance, the correct French service points for your contract will not appear until the maintenance is complete.
No other functionality is affected. We recommend avoiding changes to integration settings during this maintenance period.
Posted on
Sep 08, 2025 - 17:08 CEST
Dear Customer,
What’s happening?
We would like to inform you about a planned maintenance operation that concerns MCP DESK & Webservices.
The maintenance operation is scheduled on September 18th, 2025, between 1:00pm and 2:00pm.
During this time, some minor downtimes should be noticed (less than one minute). It is our goal to minimize disruption caused by this operation.
This operation aims to:
Minor modification
We will inform you again after successful completion of this rollout.
Thank you in advance for your understanding
Posted on
Sep 16, 2025 - 10:13 CEST
From 2025-09-21 09:30 CEST To 2025-09-21 11:30 CEST
Affected services auf IT Service Post Paket Deutschland Status:
Parcel Germany (DHL) │ Authentication API (api-eu.dhl.com) │ Business Customer Shipping API / Shipping API │ Shipping API (api-eu.dhl.com / REST) │ Business Customer Shipping API (cig.dhl.de / SOAP) │ Private customer shipping │ Parcel Management │ Returns API │ Returns (api-eu.dhl.com) │ Returns international (api-eu.dhl.com) │ Returns (cig.dhl.de) │ Returns international (cig.dhl.de) │ Shipment tracking API │ Shipment tracking API (cig.dhl.de) │ Shipment tracking API (nolp.dhl.de) │ Pickup API │ Pickup API (cig.dhl.de) │ Pickup API V1 (api-eu.dhl.com) │ MyAccount API (api-eu.dhl.com) │ Postnumber API (api-eu.dhl.com) │ Post Germany (German Mail) │ Ordermanagement │ AM.portal (Read-only) │ AM.GK-P │ AM.exchange – synchronous communication │ INTERNETMARKE │ Shipping Services - INTERNETMARKE SOAP (internetmarke.deutschepost.de) │ Shipping Services - INTERNETMARKE REST (api-eu.dhl.com) │ Dialogmarketing Suite │ Dispatch Preparation API │ Targeting API
Planned maintenance work with temporarily impairment of the service.
Posted on
Sep 15, 2025 - 14:35 CEST
Shipment tracking API - Maintenance
From 2025-09-22 22:00 CEST To 2025-09-22 23:00 CEST
Affected services auf IT Service Post Paket Deutschland Status:
Parcel Germany (DHL) │ Shipment tracking API │ Shipment tracking API (cig.dhl.de) │ Shipment tracking API (nolp.dhl.de)
Planned maintenance work with temporarily impairment of the service.
Posted on
Sep 16, 2025 - 10:05 CEST
Returns international - Maintenance
From 2025-09-23 05:00 CEST To 2025-09-23 06:00 CEST
Affected services auf IT Service Post Paket Deutschland Status:
Parcel Germany (DHL) │ Returns API │ Returns international (api-eu.dhl.com) │ Returns international (cig.dhl.de)
Planned maintenance work with impairment of the service.
Posted on
Sep 16, 2025 - 10:09 CEST