All Systems Operational

About This Site

Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Uptime over the past 90 days. View historical uptime.
Sendcloud Operational
90 days ago
99.97 % uptime
Today
Sendcloud Panel Operational
90 days ago
99.86 % uptime
Today
Sendcloud website Operational
90 days ago
99.97 % uptime
Today
Sendcloud Email Services Operational
90 days ago
99.98 % uptime
Today
Sendcloud Service points ? Operational
90 days ago
99.98 % uptime
Today
Tracking page Operational
90 days ago
99.98 % uptime
Today
Sendcloud Chat Operational
90 days ago
99.98 % uptime
Today
Sendcloud Phone Operational
90 days ago
99.94 % uptime
Today
Sendcloud Payments Operational
90 days ago
99.98 % uptime
Today
Sendcloud Infrastructure Operational
90 days ago
99.98 % uptime
Today
Sendcloud Returns Operational
90 days ago
99.98 % uptime
Today
Sendcloud Analytics Operational
90 days ago
99.98 % uptime
Today
Dynamic Checkout Form ? Operational
90 days ago
99.98 % uptime
Today
Sendcloud Print Settings Operational
90 days ago
99.98 % uptime
Today
Shipping Intelligence (Tracey) Operational
90 days ago
99.98 % uptime
Today
Dynamic Checkout API Operational
Sendcloud Insurance ? Operational
Carriers Operational
90 days ago
99.92 % uptime
Today
Amazon Shipping Operational
90 days ago
100.0 % uptime
Today
Asendia Operational
90 days ago
100.0 % uptime
Today
Bpost Operational
90 days ago
100.0 % uptime
Today
Bring Operational
90 days ago
100.0 % uptime
Today
BRT Operational
90 days ago
99.91 % uptime
Today
Budbee Operational
90 days ago
100.0 % uptime
Today
Chronopost Operational
90 days ago
100.0 % uptime
Today
Colis Privé Operational
90 days ago
99.92 % uptime
Today
Colissimo Operational
90 days ago
99.98 % uptime
Today
Correos Operational
90 days ago
99.97 % uptime
Today
Correos Express Operational
90 days ago
100.0 % uptime
Today
CTT Express Operational
90 days ago
99.9 % uptime
Today
Delivengo ? Operational
90 days ago
99.89 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
DHL Benelux Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
DHL Germany Operational
90 days ago
99.43 % uptime
Today
DHL Parcel Iberia Operational
90 days ago
99.98 % uptime
Today
DHL Freight Operational
90 days ago
100.0 % uptime
Today
DPD Operational
90 days ago
99.92 % uptime
Today
DPD Austria ? Operational
90 days ago
100.0 % uptime
Today
DPD France Operational
90 days ago
100.0 % uptime
Today
DPD Local Operational
90 days ago
100.0 % uptime
Today
DPD UK Operational
90 days ago
100.0 % uptime
Today
Evri UK Operational
90 days ago
100.0 % uptime
Today
Evri C2C UK Operational
90 days ago
100.0 % uptime
Today
Europaket Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
FedEx Crossborder Operational
90 days ago
100.0 % uptime
Today
Cycloon ? Operational
90 days ago
100.0 % uptime
Today
Geodis Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
99.85 % uptime
Today
GLS Netherlands Operational
90 days ago
100.0 % uptime
Today
Hermes Germany Operational
90 days ago
100.0 % uptime
Today
InPost Spain Operational
90 days ago
100.0 % uptime
Today
InPost GB Operational
90 days ago
100.0 % uptime
Today
Lettre Suivie Operational
90 days ago
100.0 % uptime
Today
Mondial Relay Operational
90 days ago
100.0 % uptime
Today
MHI Operational
90 days ago
100.0 % uptime
Today
MRW Operational
90 days ago
100.0 % uptime
Today
Nacex Operational
90 days ago
99.93 % uptime
Today
Packs Operational
90 days ago
100.0 % uptime
Today
Parcelforce Operational
90 days ago
100.0 % uptime
Today
Austrian Post Operational
90 days ago
100.0 % uptime
Today
Poste Italiane Delivery Operational
90 days ago
99.87 % uptime
Today
Poste Italiane Operational
90 days ago
95.86 % uptime
Today
PostNL Operational
90 days ago
100.0 % uptime
Today
Quicargo Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
100.0 % uptime
Today
SEUR Operational
90 days ago
100.0 % uptime
Today
Spring Operational
90 days ago
100.0 % uptime
Today
TIPSA Operational
90 days ago
100.0 % uptime
Today
TNT Italy Operational
90 days ago
100.0 % uptime
Today
Trunkrs ? Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
Viatim Operational
90 days ago
100.0 % uptime
Today
Yodel Operational
90 days ago
100.0 % uptime
Today
Verzenden via Bol.com Operational
90 days ago
100.0 % uptime
Today
DHL Parcel GB Operational
90 days ago
99.63 % uptime
Today
Evri International Operational
90 days ago
100.0 % uptime
Today
InPost Poland Operational
90 days ago
100.0 % uptime
Today
GLS Italy Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce Operational
90 days ago
99.85 % uptime
Today
DHL 2 Man Handling Operational
90 days ago
100.0 % uptime
Today
GLS Spain Operational
90 days ago
100.0 % uptime
Today
CIRRO E-Commerce Operational
90 days ago
100.0 % uptime
Today
Cainiao Operational
90 days ago
100.0 % uptime
Today
Colissimo EC2C Operational
90 days ago
100.0 % uptime
Today
Dachser Operational
90 days ago
100.0 % uptime
Today
DB Schenker Operational
90 days ago
100.0 % uptime
Today
Der Kurier Operational
90 days ago
100.0 % uptime
Today
GLS Europe Operational
90 days ago
100.0 % uptime
Today
InPost Italy Operational
90 days ago
100.0 % uptime
Today
HIVED Operational
90 days ago
100.0 % uptime
Today
Jongstra Transport Operational
90 days ago
100.0 % uptime
Today
LandMark Global Operational
90 days ago
100.0 % uptime
Today
Paack Operational
90 days ago
100.0 % uptime
Today
PLX Parcel Logistics Operational
90 days ago
100.0 % uptime
Today
PostNL Extra@Home Operational
90 days ago
100.0 % uptime
Today
PostNord Operational
90 days ago
100.0 % uptime
Today
Relais Colis Operational
90 days ago
100.0 % uptime
Today
Sendcloud Operational
90 days ago
100.0 % uptime
Today
SkyNet SkyMail Operational
90 days ago
100.0 % uptime
Today
Transforce Operational
90 days ago
100.0 % uptime
Today
Transmission Operational
90 days ago
100.0 % uptime
Today
Postnord Operational
Integrations Operational
90 days ago
99.98 % uptime
Today
Afterbuy Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
99.94 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
Bol Operational
90 days ago
100.0 % uptime
Today
CCV shop Operational
90 days ago
100.0 % uptime
Today
CDiscount Operational
90 days ago
100.0 % uptime
Today
ChannelEngine Operational
90 days ago
100.0 % uptime
Today
Craft Commerce Operational
90 days ago
100.0 % uptime
Today
Decathlon BE Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
99.94 % uptime
Today
Ecwid by Lightspeed Operational
90 days ago
100.0 % uptime
Today
ePages Operational
90 days ago
100.0 % uptime
Today
Etsy Operational
90 days ago
99.94 % uptime
Today
Exact Online Operational
90 days ago
100.0 % uptime
Today
Goedgepickt Operational
90 days ago
100.0 % uptime
Today
JouwWeb Operational
90 days ago
100.0 % uptime
Today
JTL-Shop Operational
90 days ago
100.0 % uptime
Today
Kaufland Operational
90 days ago
100.0 % uptime
Today
Lightspeed eCommerce Operational
90 days ago
99.94 % uptime
Today
Magento V1 Operational
90 days ago
100.0 % uptime
Today
Magento V2 Operational
90 days ago
100.0 % uptime
Today
MijnWebWinkel Operational
90 days ago
100.0 % uptime
Today
Mirakl Operational
90 days ago
100.0 % uptime
Today
Mirakl Connect Operational
90 days ago
100.0 % uptime
Today
Odoo Operational
90 days ago
100.0 % uptime
Today
OnBuy.com Operational
90 days ago
100.0 % uptime
Today
OpenCart Operational
90 days ago
100.0 % uptime
Today
Oxid 4 Operational
90 days ago
100.0 % uptime
Today
Oxid 6 Operational
90 days ago
100.0 % uptime
Today
Peoplevox Operational
90 days ago
100.0 % uptime
Today
Plentymarkets Operational
90 days ago
100.0 % uptime
Today
Prestashop Operational
90 days ago
99.94 % uptime
Today
Pulpo WMS Operational
90 days ago
100.0 % uptime
Today
Salesforce Commerce Cloud Operational
90 days ago
100.0 % uptime
Today
Sendcloud API Operational
90 days ago
99.72 % uptime
Today
Shopify Operational
90 days ago
99.94 % uptime
Today
Shopware 5 Operational
90 days ago
100.0 % uptime
Today
Shopware 6 Operational
90 days ago
100.0 % uptime
Today
Shopware 6 Cloud Operational
90 days ago
100.0 % uptime
Today
Squarespace Operational
90 days ago
100.0 % uptime
Today
Tilroy Operational
90 days ago
100.0 % uptime
Today
TikTok Shop Operational
90 days ago
100.0 % uptime
Today
Webador Operational
90 days ago
100.0 % uptime
Today
Weclapp Operational
90 days ago
100.0 % uptime
Today
Wish Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
99.94 % uptime
Today
Holded Operational
90 days ago
100.0 % uptime
Today
Picqer Operational
90 days ago
100.0 % uptime
Today
ShipHero Operational
90 days ago
100.0 % uptime
Today
Thirty bees Operational
90 days ago
100.0 % uptime
Today
ePages Beyond Operational
90 days ago
100.0 % uptime
Today
Linnworks Operational
90 days ago
100.0 % uptime
Today
Blokker Connect Operational
90 days ago
100.0 % uptime
Today
Odoo Native Operational
90 days ago
100.0 % uptime
Today
Affected market Operational
GLOBAL Operational
AT Operational
BE Operational
DE Operational
ES Operational
FR Operational
IT Operational
NL Operational
UK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[DHL DE] Shipment Tracking - Maintenance - From 2025-11-24 22:00 CET To 2025-11-24 23:00 CET Nov 24, 2025 22:00-23:00 CET

Shipment Tracking - Maintenance

From 2025-11-24 22:00 CET To 2025-11-24 23:00 CET

Affected services auf IT Service Post Paket Deutschland Status:

Parcel Germany (DHL) │ Shipment tracking API │ Shipment tracking API (cig.dhl.de) │ Shipment tracking API (nolp.dhl.de)

Planned maintenance work with impairment of the service.
Posted on Nov 18, 2025 - 16:26 CET

[DHL DE] Returns - From 2025-11-25 05:00 CET To 2025-11-25 06:00 CET Nov 25, 2025 05:00-06:00 CET

Returns international API - Maintenance

From 2025-11-25 05:00 CET To 2025-11-25 06:00 CET

Affected services auf IT Service Post Paket Deutschland Status:

Parcel Germany (DHL) │ Returns API │ Returns international (api-eu.dhl.com) │ Returns international (cig.dhl.de)

Planned maintenance work with impairment of the service.
Posted on Nov 18, 2025 - 16:28 CET

[DHL DE] - Returns international API - Maintenance - 2025-11-27 05:00 CET To 2025-11-27 06:00 CET Nov 27, 2025 05:00-06:00 CET

Please be informed about the planned maintenance for DHL Germany. Affected services from IT Service Post Paket Deutschland Status:

Parcel Germany (DHL) │ Returns API │ Returns international (api-eu.dhl.com) │ Returns international (cig.dhl.de)
Posted on Oct 28, 2025 - 13:55 CET
Nov 21, 2025

No incidents reported today.

Nov 20, 2025
Orders DB Upgrade
Completed - The scheduled maintenance has been completed.
Nov 20, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 21:00 CET
Update - As peak season preparation we have to upgrade the Orders DB to manage the possible load. To be fully prepared, we are scheduling the DB upgrade on November 20th from 21:00 to 22:00. The expected impact will be 1 minute.

During this time you may see disruptions or delays in order processing / shipping updates. We expect all services to resume normal operation after the maintenance.
Nov 20, 20:00 CET
Scheduled - As peak season preparation we have to upgrade the Orders DB to manage the possible load. To be fully prepared, we are planning the DB upgrade on November 20th from 20:00 to 21:00.

During this time you may see disruptions or delays in order processing / shipping updates. We expect all services to resume normal operation after the maintenance.
Nov 20, 15:11 CET
Nov 19, 2025
[DHL DE] Returns API - From 2025-11-19 18:00 CET To 2025-11-19 18:30 CET
Completed - The scheduled maintenance has been completed.
Nov 19, 18:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 18:00 CET
Scheduled - Returns API - Maintenance

From 2025-11-19 18:00 CET To 2025-11-19 18:30 CET

Affected services auf IT Service Post Paket Deutschland Status:

Parcel Germany (DHL) │ Returns API │ Returns (api-eu.dhl.com) │ Returns international (api-eu.dhl.com) │ Returns (cig.dhl.de) │ Returns international (cig.dhl.de)

Planned maintenance work with impairment of the service.
Nov 13, 09:22 CET
Third-party issue: DELIVENGO - Label announcement issues | Problème de création d’étiquettes
Resolved - This incident has been resolved.
Nov 19, 17:16 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 16:30 CET
Update - We are continuing to investigate this issue.
Nov 19, 15:39 CET
Investigating - We are currently investigating an issue preventing users from announcing labels and creating pickup reports.

Nous enquêtons actuellement sur un problème qui empêche les utilisateurs d’annoncer des étiquettes et de créer des rapports d’enlèvement.
Nov 19, 14:12 CET
Third-party issue: GLS ES - Label announcement issues | Problema al generar etiquetas
Resolved - This incident has been resolved.
Nov 19, 17:15 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 16:05 CET
Investigating - We are currently investigating an issue preventing users from announcing labels.

Estamos investigando una incidencia que impide a los usuarios crear etiquetas.
Nov 19, 14:16 CET
[External] Cloudflare System Status issue - Parcel announcement performance low
Resolved - This incident has been resolved.
Nov 19, 09:27 CET
Monitoring - A fix has been implemented and Cloudflare indicates that the incident is now resolved.

Sendcloud will continue to monitor for errors to ensure all services are back to normal.
Nov 18, 16:08 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 18, 15:01 CET
Investigating - Cloudflare is currently experiencing issues that are impacting the performance of most carriers. Their team is actively investigating the situation. In the meantime, you may notice reduced performance. For more information, please refer to:

https://www.cloudflarestatus.com/
Nov 18, 13:10 CET
Nov 18, 2025
[DHL DE] Order Management - From 2025-11-18 17:30 CET To 2025-11-18 18:00 CET
Completed - The scheduled maintenance has been completed.
Nov 18, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 17:30 CET
Scheduled - Ordermanagement - Maintenance with temporary impairments

From 2025-11-18 17:30 CET To 2025-11-18 18:00 CET

Affected services auf IT Service Post Paket Deutschland Status:

Post Germany (German Mail) │ Ordermanagement │ AM.GK-P │ AM.exchange – synchronous communication

Planned maintenance work with temporarily short impairment of the service.
Nov 18, 16:22 CET
Email Delivery Issue
Resolved - This incident has been resolved.
Nov 18, 15:58 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 18:07 CET
Investigating - We are currently experiencing an issue affecting the delivery of certain system-generated emails, including:
- Tracking notifications
- Invoices
- Email verifications
- Password reset requests
- User management invitations

We will provide more information as it becomes available. Thank you for your patience and understanding while we work on resolving this issue.
Nov 14, 11:21 CET
Nov 17, 2025
Phone Support - Internet outage in Eindhoven office
Resolved - This incident has been resolved.
Nov 17, 11:02 CET
Update - We are continuing to work on a fix for this issue.
Nov 17, 11:01 CET
Update - We are continuing to work on a fix for this issue.
Nov 17, 10:25 CET
Identified - Due to the issue on the network provider's side, our internet in the office has downgraded performance. Due to this, we are experiencing issues accepting phone calls at our Customer Support.
Feel free to send us email or reach out via messaging.
Apologies for the inconvenience.
Nov 17, 09:35 CET
Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025
Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025
Third-party issue: SEUR - Label announcement issues | Problema al generar etiquetas
Resolved - This incident has been resolved.
Nov 11, 18:20 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 15:45 CET
Investigating - We are currently investigating an issue preventing users from announcing labels.

Estamos investigando una incidencia que impide a los usuarios crear etiquetas.
Nov 11, 13:02 CET
Third-party issue: [DPD NL] - Label announcement issues | Problemen met het voormelden van de labels
Resolved - This incident has been resolved.
Nov 11, 15:44 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 14:17 CET
Investigating - We are currently investigating an issue preventing users from announcing labels.
Nov 11, 13:36 CET
Nov 10, 2025
Accounts database migration
Completed - The scheduled maintenance has been completed.
Nov 10, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 20:00 CET
Scheduled - We are migrating internal database to ensure compatibility across the platform. No disruptions are expected.
Nov 7, 11:42 CET
Third-party issue: POSTE ITALIANE Delivery - Label announcement issues | Problema nella creazione delle etichette
Resolved - This incident has been resolved.
Nov 10, 13:54 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 10, 13:38 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 10, 11:55 CET
Update - We are continuing to investigate this issue.
Nov 10, 11:04 CET
Investigating - We are currently investigating an issue preventing users from announcing labels.

Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.
Nov 10, 10:24 CET
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
Third-party issue: Correos - Label announcement issues | Problema al generar etiquetas
Resolved - The incident has been resolved.

El incidente fue resuelto.
Nov 7, 10:59 CET
Monitoring - A fix has been implemented and we are monitoring the result.

Se ha implementado una solución y estamos supervisando los resultados.
Nov 7, 10:20 CET
Investigating - We are currently investigating an issue preventing users from announcing labels.

Estamos investigando una incidencia que impide a los usuarios crear etiquetas.
Nov 7, 08:40 CET
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