All Systems Operational

About This Site

Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.

Sendcloud Operational
90 days ago
99.99 % uptime
Today
Sendcloud Panel Operational
90 days ago
99.99 % uptime
Today
Sendcloud website Operational
90 days ago
100.0 % uptime
Today
Sendcloud Email Services Operational
90 days ago
100.0 % uptime
Today
Sendcloud Service points ? Operational
90 days ago
100.0 % uptime
Today
Tracking page Operational
90 days ago
100.0 % uptime
Today
Sendcloud Chat Operational
90 days ago
100.0 % uptime
Today
Sendcloud Phone Operational
90 days ago
100.0 % uptime
Today
Sendcloud Payments Operational
90 days ago
100.0 % uptime
Today
Sendcloud Infrastructure Operational
90 days ago
100.0 % uptime
Today
Sendcloud Returns Operational
90 days ago
100.0 % uptime
Today
Sendcloud Analytics Operational
90 days ago
100.0 % uptime
Today
Dynamic Checkout Form ? Operational
90 days ago
100.0 % uptime
Today
Sendcloud Print Settings Operational
90 days ago
100.0 % uptime
Today
Shipping Intelligence (Tracey) Operational
90 days ago
100.0 % uptime
Today
Dynamic Checkout API Operational
Sendcloud Insurance ? Operational
Carriers Operational
90 days ago
99.97 % uptime
Today
Amazon Shipping Operational
90 days ago
100.0 % uptime
Today
Asendia Operational
90 days ago
100.0 % uptime
Today
Bpost Operational
90 days ago
100.0 % uptime
Today
Bring Operational
90 days ago
100.0 % uptime
Today
BRT Operational
90 days ago
99.96 % uptime
Today
Budbee Operational
90 days ago
100.0 % uptime
Today
Chronopost Operational
90 days ago
99.96 % uptime
Today
Colis Privé Operational
90 days ago
99.78 % uptime
Today
Colissimo Operational
90 days ago
100.0 % uptime
Today
Correos Operational
90 days ago
99.99 % uptime
Today
Correos Express Operational
90 days ago
99.99 % uptime
Today
CTT Express Operational
90 days ago
99.95 % uptime
Today
Delivengo ? Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
DHL Benelux Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
DHL Germany Operational
90 days ago
100.0 % uptime
Today
DHL Parcel Iberia Operational
90 days ago
100.0 % uptime
Today
DHL Freight Operational
90 days ago
100.0 % uptime
Today
DPD Operational
90 days ago
100.0 % uptime
Today
DPD Austria ? Operational
90 days ago
100.0 % uptime
Today
DPD France Operational
90 days ago
100.0 % uptime
Today
DPD Local Operational
90 days ago
100.0 % uptime
Today
DPD UK Operational
90 days ago
100.0 % uptime
Today
Evri UK Operational
90 days ago
100.0 % uptime
Today
Evri C2C UK Operational
90 days ago
100.0 % uptime
Today
Europaket Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
FedEx Crossborder Operational
90 days ago
100.0 % uptime
Today
Cycloon ? Operational
90 days ago
100.0 % uptime
Today
Geodis Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
99.92 % uptime
Today
GLS Netherlands Operational
90 days ago
100.0 % uptime
Today
Hermes Germany Operational
90 days ago
100.0 % uptime
Today
InPost Spain Operational
90 days ago
99.98 % uptime
Today
InPost GB Operational
90 days ago
100.0 % uptime
Today
Lettre Suivie Operational
90 days ago
100.0 % uptime
Today
Mondial Relay Operational
90 days ago
100.0 % uptime
Today
MHI Operational
90 days ago
100.0 % uptime
Today
MRW Operational
90 days ago
100.0 % uptime
Today
Nacex Operational
90 days ago
100.0 % uptime
Today
Packs Operational
90 days ago
100.0 % uptime
Today
Parcelforce Operational
90 days ago
100.0 % uptime
Today
Austrian Post Operational
90 days ago
100.0 % uptime
Today
Poste Italiane Delivery Operational
90 days ago
99.3 % uptime
Today
Poste Italiane Operational
90 days ago
100.0 % uptime
Today
PostNL Operational
90 days ago
100.0 % uptime
Today
Quicargo Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
100.0 % uptime
Today
SEUR Operational
90 days ago
99.47 % uptime
Today
Spring Operational
90 days ago
99.96 % uptime
Today
TIPSA Operational
90 days ago
100.0 % uptime
Today
TNT Italy Operational
90 days ago
99.77 % uptime
Today
Trunkrs ? Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
Viatim Operational
90 days ago
100.0 % uptime
Today
Yodel Operational
90 days ago
100.0 % uptime
Today
Verzenden via Bol.com Operational
90 days ago
100.0 % uptime
Today
DHL Parcel GB Operational
90 days ago
100.0 % uptime
Today
Evri International Operational
90 days ago
100.0 % uptime
Today
InPost Poland Operational
90 days ago
100.0 % uptime
Today
GLS Italy Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce Operational
90 days ago
100.0 % uptime
Today
DHL 2 Man Handling Operational
90 days ago
100.0 % uptime
Today
GLS Spain Operational
90 days ago
100.0 % uptime
Today
CIRRO E-Commerce Operational
90 days ago
100.0 % uptime
Today
Cainiao Operational
90 days ago
100.0 % uptime
Today
Colissimo EC2C Operational
90 days ago
100.0 % uptime
Today
Dachser Operational
90 days ago
100.0 % uptime
Today
DB Schenker Operational
90 days ago
100.0 % uptime
Today
Der Kurier Operational
90 days ago
100.0 % uptime
Today
GLS Europe Operational
90 days ago
100.0 % uptime
Today
InPost Italy Operational
90 days ago
100.0 % uptime
Today
HIVED Operational
90 days ago
100.0 % uptime
Today
Jongstra Transport Operational
90 days ago
100.0 % uptime
Today
LandMark Global Operational
90 days ago
100.0 % uptime
Today
Paack Operational
90 days ago
100.0 % uptime
Today
PLX Parcel Logistics Operational
90 days ago
100.0 % uptime
Today
PostNL Extra@Home Operational
90 days ago
100.0 % uptime
Today
PostNord Operational
90 days ago
100.0 % uptime
Today
Relais Colis Operational
90 days ago
100.0 % uptime
Today
Sendcloud Operational
90 days ago
100.0 % uptime
Today
SkyNet SkyMail Operational
90 days ago
100.0 % uptime
Today
Transforce Operational
90 days ago
100.0 % uptime
Today
Transmission Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.99 % uptime
Today
Afterbuy Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
Bol Operational
90 days ago
100.0 % uptime
Today
CCV shop Operational
90 days ago
99.99 % uptime
Today
CDiscount Operational
90 days ago
100.0 % uptime
Today
ChannelEngine Operational
90 days ago
100.0 % uptime
Today
Craft Commerce Operational
90 days ago
100.0 % uptime
Today
Decathlon BE Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
100.0 % uptime
Today
Ecwid by Lightspeed Operational
90 days ago
100.0 % uptime
Today
ePages Operational
90 days ago
100.0 % uptime
Today
Etsy Operational
90 days ago
99.98 % uptime
Today
Exact Online Operational
90 days ago
100.0 % uptime
Today
Goedgepickt Operational
90 days ago
100.0 % uptime
Today
JouwWeb Operational
90 days ago
100.0 % uptime
Today
JTL-Shop Operational
90 days ago
100.0 % uptime
Today
Kaufland Operational
90 days ago
100.0 % uptime
Today
Lightspeed eCommerce Operational
90 days ago
100.0 % uptime
Today
Magento V1 Operational
90 days ago
100.0 % uptime
Today
Magento V2 Operational
90 days ago
100.0 % uptime
Today
MijnWebWinkel Operational
90 days ago
100.0 % uptime
Today
Mirakl Operational
90 days ago
100.0 % uptime
Today
Mirakl Connect Operational
90 days ago
100.0 % uptime
Today
Odoo Operational
90 days ago
100.0 % uptime
Today
OnBuy.com Operational
90 days ago
100.0 % uptime
Today
OpenCart Operational
90 days ago
100.0 % uptime
Today
Oxid 4 Operational
90 days ago
100.0 % uptime
Today
Oxid 6 Operational
90 days ago
100.0 % uptime
Today
Peoplevox Operational
90 days ago
100.0 % uptime
Today
Plentymarkets Operational
90 days ago
100.0 % uptime
Today
Prestashop Operational
90 days ago
100.0 % uptime
Today
Pulpo WMS Operational
90 days ago
100.0 % uptime
Today
Salesforce Commerce Cloud Operational
90 days ago
100.0 % uptime
Today
Sendcloud API Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Shopware 5 Operational
90 days ago
100.0 % uptime
Today
Shopware 6 Operational
90 days ago
100.0 % uptime
Today
Shopware 6 Cloud Operational
90 days ago
100.0 % uptime
Today
Squarespace Operational
90 days ago
100.0 % uptime
Today
Tilroy Operational
90 days ago
100.0 % uptime
Today
TikTok Shop Operational
90 days ago
100.0 % uptime
Today
Webador Operational
90 days ago
100.0 % uptime
Today
Weclapp Operational
90 days ago
100.0 % uptime
Today
Wish Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Holded Operational
90 days ago
100.0 % uptime
Today
Picqer Operational
90 days ago
100.0 % uptime
Today
ShipHero Operational
90 days ago
100.0 % uptime
Today
Thirty bees Operational
90 days ago
100.0 % uptime
Today
ePages Beyond Operational
90 days ago
100.0 % uptime
Today
Linnworks Operational
90 days ago
100.0 % uptime
Today
Blokker Connect Operational
90 days ago
100.0 % uptime
Today
Odoo Native Operational
90 days ago
100.0 % uptime
Today
Affected market Operational
GLOBAL Operational
AT Operational
BE Operational
DE Operational
ES Operational
FR Operational
IT Operational
NL Operational
UK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[Deutsche Post] Maintenance, Sunday, 24.08.2025 between 7am and 12pm (CEST) Aug 24, 2025 07:00-12:00 CEST

We would like to inform you about planned maintenance for our service INTERNETMARKE and Mobile Briefmarke in the following time period:

Sunday, 24.08.2025 between 7am and 12pm (CEST)

The installation of updates are planned and short-term outages may occur.

Posted on Aug 14, 2025 - 11:36 CEST

DHL Germany - Tracking - From 2025-08-25 22:00 CEST To 2025-08-25 23:00 CEST Aug 25, 2025 22:00-23:00 CEST

Shipment tracking API - Maintenance

From 2025-08-25 22:00 CEST To 2025-08-25 23:00 CEST

Affected services auf IT Service Post Paket Deutschland Status:

Parcel Germany (DHL) │ Shipment tracking API │ Shipment tracking API (cig.dhl.de) │ Shipment tracking API (nolp.dhl.de)

Planned maintenance work with temporarily impairment of the service.

Posted on Aug 19, 2025 - 09:27 CEST

[DHL Germany] Returns international - Maintenance - From 2025-08-26 05:00 CEST To 2025-08-26 06:00 CEST Aug 26, 2025 05:00-06:00 CEST

Returns international - Maintenance

From 2025-08-26 05:00 CEST To 2025-08-26 06:00 CEST

Affected services auf IT Service Post Paket Deutschland Status:

Parcel Germany (DHL) │ Returns API │ Returns international (api-eu.dhl.com) │ Returns international (cig.dhl.de)

Planned maintenance work with impairment of the service.

Posted on Aug 19, 2025 - 09:19 CEST

Important: Upcoming Scheduled Maintenance – Temporary Service Downtime Aug 27, 2025 23:30 - Aug 28, 2025 03:30 CEST

We want to inform you in advance about scheduled maintenance on the Sendcloud platform that may temporarily impact your services.

Maintenance Window
Date: Wednesday 27th of August
Time: 23:30 – 03:30 (CET)

During this period, you will not be able to access your Sendcloud account or features. This includes label creation, tracking, carrier integrations, service points and checkout API.
Any orders placed during this time will automatically appear in your incoming orders view after the maintenance window, no extra action required.

This maintenance is part of our ongoing efforts to ensure platform stability and performance, helping you process orders reliably and efficiently, especially during peak periods.

To minimize disruption to your shipping, we recommend:

Creating shipping labels in advance if possible.
Informing your customers about potential delays.
Scheduling pickups or returns outside the maintenance window.

Dynamic Checkout API or Service Points APIs: Create a fallback for the maintenance windows to avoid errors in your checkout. Find out more on how to do this here: https://support.sendcloud.com/hc/en-us/articles/25077415266705-Checkout-API-fallback-method

Service point methods in checkout: The map will not be available for service point selection. To avoid errors, temporarily disable service points options in your checkout.

We understand that uninterrupted service is critical to your business, and we appreciate your patience as we make these important updates.

If you have any questions or need assistance, please reach out to our customer support team
Thank you for your understanding.

Your Sendcloud Team

Posted on Jul 28, 2025 - 15:03 CEST

[Post AT] Maintance - August 31st, 2025 - 10 AM to 12 PM CEST Aug 31, 2025 10:00-12:00 CEST

On Sunday, August 31, 2025, the Post-Labelcenter will be updated to version 25.3, which includes various improvements and new features.

Limited Availability: Due to maintenance work, the system will only be partially accessible between 10:00 AM and 12:00 PM (CEST).

Thank you for your understanding.

Posted on Aug 19, 2025 - 14:25 CEST
Aug 21, 2025
Completed - The scheduled maintenance has been completed.
Aug 21, 02:32 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 23:30 CEST
Scheduled - We want to inform you in advance about scheduled maintenance on the Sendcloud platform that may temporarily impact your services.

Maintenance Window
Date: Wednesday 20th
Time: 23:30 – 03:30 (CET)

During this period, you will not be able to access your Sendcloud account or features. This includes label creation, tracking, carrier integrations, service points and checkout API.
Any orders placed during this time will automatically appear in your incoming orders view after the maintenance window, no extra action required.

This maintenance is part of our ongoing efforts to ensure platform stability and performance, helping you process orders reliably and efficiently, especially during peak periods.

To minimize disruption to your shipping, we recommend:

Creating shipping labels in advance if possible.
Informing your customers about potential delays.
Scheduling pickups or returns outside the maintenance window.

Dynamic Checkout API or Service Points APIs: Create a fallback for the maintenance windows to avoid errors in your checkout. Find out more on how to do this here: https://support.sendcloud.com/hc/en-us/articles/25077415266705-Checkout-API-fallback-method

Service point methods in checkout: The map will not be available for service point selection. To avoid errors, temporarily disable service points options in your checkout.

We understand that uninterrupted service is critical to your business, and we appreciate your patience as we make these important updates.

If you have any questions or need assistance, please reach out to our customer support team
Thank you for your understanding.

Your Sendcloud Team

Jul 28, 15:01 CEST
Aug 20, 2025
Aug 19, 2025
Completed - The scheduled maintenance has been completed.
Aug 19, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 06:00 CEST
Scheduled - From 2025-08-19 06:00 CEST To 2025-08-19 12:00 CEST

Affected services IT Service Post Paket Deutschland Status:

Parcel Germany (DHL) │ Returns API │ Returns international (api-eu.dhl.com) │ Returns international (cig.dhl.de)

Planned maintenance work with temporarily impairment of the service.

Aug 13, 10:34 CEST
Aug 18, 2025
Resolved - This issue has been resolved.

Esta incidencia se ha resuelto.

Aug 18, 17:04 CEST
Monitoring - The service has recovered, we will continue monitoring this incident.

El servicio se ha recuperado, continuaremos monitoreando esta incidencia.

Aug 18, 14:32 CEST
Investigating - We are currently investigating an issue preventing users from announcing labels.

Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

Aug 18, 12:34 CEST
Resolved - This issue has been resolved.

Ce problème a été résolu.

Aug 18, 16:00 CEST
Monitoring - The service has recovered, we will continue monitoring this incident.

Le service a été rétabli, nous continuerons à surveiller cet incident de près.

Aug 18, 15:47 CEST
Investigating - We are currently investigating an issue preventing users from announcing labels.

Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes.

Aug 18, 15:17 CEST
Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025
Resolved - This incident has been resolved.

Should the issue appear again, please reach out to our support teams and we will resume investigating with Etsy.

Aug 15, 17:10 CEST
Update - We are actively investigating with Etsy to identify the issue. We will continue to keep you informed and share any new updates as soon as they are available.
Aug 14, 17:26 CEST
Update - We continue to investigate the issue with Etsy and we will share further updates as soon as they are available.
Aug 14, 11:49 CEST
Investigating - We are currently investigating an issue causing errors and delays affecting Etsy integrations, including order imports and other related functionalities.
Aug 13, 16:15 CEST
Resolved - The carrier has completed the maintenance and the label creation services have resumed working as expected. This incident is resolved.

Le transporteur a terminé la maintenance et les services de création d'étiquettes ont repris leur fonctionnement normal. Cet incident est résolu.

Aug 15, 14:59 CEST
Identified - The carrier is currently undergoing maintenance and label creation services are impacted. We will share more updates when the maintenance will be over.

Le transporteur fait actuellement l'objet d'une maintenance et les services de création d'étiquettes sont affectés. Nous vous tiendrons informés dès que la maintenance sera terminée.

Aug 15, 10:21 CEST
Aug 14, 2025
Aug 13, 2025
Aug 12, 2025
Resolved - This incident has been resolved.

Esta incidencia se ha resuelto.

Aug 12, 09:50 CEST
Monitoring - The service has been restored by the carrier. If still unable to create the shipping labels with SEUR, please change the previously used order reference to something different. The labels should be ultimately created.

El servicio ha sido restablecido por el transportista. Si sigue sin poder crear las etiquetas de envío con SEUR, cambie la referencia del pedido utilizada anteriormente por otra diferente. Las etiquetas deberían crearse finalmente.

Aug 11, 17:21 CEST
Identified - We are currently investigating an issue preventing users from announcing labels. The issue seems to originate from the carrier's side. We will share more updates as soon as possible.

Actualmente estamos investigando un problema que impide a los usuarios anunciar etiquetas. El problema parece tener su origen en el transportista. Compartiremos más información tan pronto como sea posible.

Aug 11, 15:44 CEST
Aug 11, 2025
Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.