On Sunday 30th March at 08:00 (CET) there will be scheduled maintenance for Deutsche Post International services. During this time Deutsche Post International label creation and tracking services will be temporarily impaired.
Posted on
Mar 24, 2025 - 11:18 CET
The database will be rebooted to improve performance and stability. During this maintenance window, the Sendcloud platform will be briefly unavailable (approximately 1 minute).
All operations will resume immediately after the maintenance has been completed. You do not need to take any actions from your side.
Posted on
Mar 28, 2025 - 09:52 CET
Update -
Affected Services
Hermes Shipping Interface (HSI)
Hermes Shipping Client (HSC)
Service Impacts
The affected services will not be available during the maintenance window. That means you will not be able to create shipments or request tracking information. Due to the maintenance all access and refresh tokens will lose their validity, therefore a re-authentication is required after the maintenance window.
Mar 19, 2025 - 14:55 CET
Scheduled -
Affected Services
Hermes Shipping Interface (HSI)
Hermes Shipping Client (HSC)
Service Impacts
The affected services will not be available during the maintenance window. That means you will not be able to create shipments or request tracking information. Due to the maintenance all access and refresh tokens will lose their validity, therefore a re-authentication is required after the maintenance window.
Mar 19, 2025 - 14:16 CET